Home Forums WoodMart support forum Slider padding / margin not correct

Slider padding / margin not correct

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  • #441027

    aleksandra.z
    Participant

    Hello,
    I have a problem with the slider. It was working OK, but now only the first slide has the correct padding at the bottom. Rest have lots of free space.

    I tried changing padding via Elementor and Turning ON /OFF the first slider.
    Each time same – the first is correct, and the rest is not.

    The mobile looks correct, the problem occurs on desktop

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    #441113

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. Also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #441184

    aleksandra.z
    Participant

    Thanks, looks like its Lightspeed plugin.
    Could you help me to identify what could be a reason there? 🙂

    By the way, after turning off the rest of the plugins Google Pagespeed changed, and now it shows Mobile Failed. Let me know, what should I check. Thanks

    #441276

    Hello,

    It could be a third party Plugin conflict in this regard for which we can’t say much about. You might need to consult with respective Plugin Support, they can guide you better.

    Further, you can try using the WP Rocket plugin if you want. That is compatible with the Theme: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/#Step_4

    Regarding the Site Speed related concern, please create a separate Topic so that it can be dedicatedly checked and respond accordingly. Hope you can understand.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)