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site header doesnt show on some of the pages

Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 26, 2023 at 4:25 pm #446417

    office-2975
    Participant

    hello, i have a wierd problem on my website
    some of the headers doesnt show on specific pages
    after i press CTRL + F5 (clear the browser cache) the header is shown
    it happens on product pages on on category pages .
    i tried to disable plugins but the problem still exist
    please help it is a live site

    pages links (it is product category page)
    https://www.diamondbourse.co.il/%D7%A2%D7%92%D7%99%D7%9C%D7%99%D7%9D-2
    https://www.diamondbourse.co.il/%D7%A6%D7%9E%D7%99%D7%93%D7%99%D7%9D-2

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    February 27, 2023 at 2:44 am #446514

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme if you use the child and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    I cannot enter the admin area, when I try to enter, I get a forbidden message.

    Best Regards

    March 2, 2023 at 5:09 pm #447785

    office-2975
    Participant

    we decided to build the header in elementor template… but i cant find the wishlist button/ widget of the full screen search/ sidecart button

    those widgets only avalible on the header builder?

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    March 3, 2023 at 1:50 pm #447994

    Elise Noromit
    Member

    Hello,

    Wishlist and Compare are WoodMart functionality provided in the WoodMart header builder.

    Elementor header does not include this functionality by default. You need either install appropriate plugins or use the WoodMart header.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)