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Problem with theme settings in a local wp site

Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 8, 2023 at 2:31 pm #449354

    benv
    Participant

    Hello, I contact you because I have a problem with my Woodmart theme.

    I’m working on a local client’s site with the Woodmart theme I’m used to use.

    I realized that all theme settings are “bug”. Specifically, when I’m in the admin and I click in the theme settings, everything freezes. When I click on the different elements of the settings nothing happens.

    But on my other Woodmart sites which are online, there is no such problem, the theme settings work correctly.

    So where does this problem come from? (knowing that it is an official license purchased recently). Is it local (I have created several woodmart locally and I didn’t have this problem before…)

    Thanks for your quick feedback

    March 8, 2023 at 3:12 pm #449368

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce

    Please switch to the parent theme if you use the child. After that, recheck the issue with Theme Settings.

    Kind Regards

    March 8, 2023 at 3:22 pm #449373

    benv
    Participant

    I did it and nothing has changed. I still can not modify the settings

    March 8, 2023 at 3:52 pm #449377

    benv
    Participant

    I just noticed that I couldn’t change the header either, the changes don’t apply

    March 8, 2023 at 6:13 pm #449451

    Luke Nielsen
    Keymaster

    Hello,

    Please move that website to the staging platform so I can investigate the issue there.

    Looking forward to collaborating with you!

    Kind Regards

    March 8, 2023 at 7:54 pm #449465

    benv
    Participant

    I don’t understand what you are asking me. Can you be more clear?

    March 9, 2023 at 12:07 pm #449610

    Luke Nielsen
    Keymaster

    Hello,

    I meant about creating a staging development copy of your website. As I right understood, you have this issue on the local website so in this case we cannot check the issue.

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Kind Regards

    March 10, 2023 at 11:41 am #449981

    benv
    Participant

    The principle of working the site locally is to not have to pay for hosting or domain name. I would like to understand why your theme does not work locally when there was no problem before.

    March 10, 2023 at 11:42 am #449982

    benv
    Participant

    Once the site is online I won’t need your help as the problem will surely be solved. But I want to work locally.

    March 10, 2023 at 4:57 pm #450109

    Luke Nielsen
    Keymaster

    Hello,

    In this case, please send me a video of that issue and show there the browser console for a better understanding.

    Looking forward to hearing back from you!

    Kind Regards

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Viewing 10 posts - 1 through 10 (of 10 total)