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I can not access the drop down menu

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 14, 2023 at 4:36 pm #451108

    sellerdeck
    Participant

    Hi
    I can not access the drop down menu when I hover the menu. could you help to find the solution. I have attached the video for clearance

    Thanks

    • This topic was modified 1 year, 10 months ago by sellerdeck.
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    March 15, 2023 at 9:23 am #451263

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    I have not seen your website but you need to add the menu which you have configured as a mega menu. Please check these manuals: https://xtemos.com/docs-topic/create-mega-menu/ and https://xtemos.com/docs-topic/adding-menu-to-the-site/.
    If you have any questions please feel free to contact us.

    Best Regards.

    March 15, 2023 at 3:19 pm #451393

    sellerdeck
    Participant

    Hi
    I have created mega menu only. I have attached the setting of the menu. please take a look

    Thanks

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    March 16, 2023 at 10:37 am #451611

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    March 16, 2023 at 4:41 pm #451769

    sellerdeck
    Participant

    Hi

    March 17, 2023 at 9:43 am #451972

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    Your issue has been resolved please check the Internal doors menu on your website.
    For the Dropdown Settings, Set Sizes and Full Width you can select the HTML Block and for the Default and Aside you can’t select the HTML Block.

    Please update the new version of theme 7.1.4.

    Best Regards.

    March 17, 2023 at 2:57 pm #452082

    sellerdeck
    Participant

    hi
    Can’t access dropdown issue solved Thanks for that. But now I am facing some issues in responsive. The html Blocks not showing in mobile responsive. how can I show HTML Blocks in responsive

    Thanks

    March 17, 2023 at 5:48 pm #452157

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    The mobile menu does not support mega menu blocks as there is no space enough for mega blocks. Thus, it is necessary to create a clone of the Main menu without mega menu blocks and assign it as the mobile menu in Appearance > Menu.
    https://xtemos.com/docs-topic/adding-menu-to-the-site/

    Best Regards.

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