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cannot import Grocery Theme in WoodMart

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • March 30, 2023 at 9:22 pm #455743

    bmwbimmer93
    Participant

    I disabled all but the required plugins and it keeps timing out before it finishes

    AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

    March 31, 2023 at 3:53 am #455785

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    April 3, 2023 at 7:44 pm #456820

    bmwbimmer93
    Participant

    Hello, Can I get an update?

    I sent over the required information

    Thanks

    April 3, 2023 at 7:51 pm #456821

    bmwbimmer93
    Participant

    Required information attached

    April 4, 2023 at 3:52 am #456900

    Elise Noromit
    Member

    Hello,

    Please check your site now.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)