Hello,

I have visited your website and the sidebar is showing on your shop page .I don’t know if your custom layout is disabled.

If the issue remains please deactivate all the third-party plugins, activate the parent theme, clear the cache, and check back.

If the problem continues then leave the third-party plugins deactivated and provide admin panel login details with the permissions to debug the issue then we will troubleshoot with theme plugins.

Best Regards.