Compare Page and Wishlist Page

This topic has 13 replies, 2 voices, and was last updated 1 year, 11 months ago by Artem Temos.

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May 9, 2023 at 2:15 pm #465612
gandhran86
Participant
Hello Sir, I have a Problem with Compare page and Wishlist Page. Sometimes I want to add product in Wishlist through Wishlist icon then label shows that item added in Wishlist but actually product not showing in Wishlist page and sometimes product added in Wishlist page and I want to delete it but not deleting the product and the same thing with Compare page. And please update my Slider revolution Plugin and tell me how I can update plugin in future. Thankyou
- This topic was modified 2 years ago by gandhran86.
May 9, 2023 at 3:44 pm #465647

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

May 9, 2023 at 4:06 pm #465659

gandhran86
Participant

I have deleted all unwanted plugins and please note that this compare and Wishlist page problem sometimes happen and sometime not and please update the Slider revolution plugin.

May 9, 2023 at 4:19 pm #465670

Artem Temos
Keymaster

We see that your website has some kind of cache and the wishlist page is always cached. That is why it doesn’t work as expected. You need to exclude both Wishlist and Compare pages from the cache.

May 9, 2023 at 4:24 pm #465671

gandhran86
Participant

Sir But how can I exclude these pages from cache??

May 9, 2023 at 4:40 pm #465681

gandhran86
Participant

Sir I have a lite speed cache plugin and i exclude these two pages from cache and i am sending the screenshot please check and also update slider revolution plugin

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May 9, 2023 at 4:46 pm #465683

Artem Temos
Keymaster

Slider revolution can be updated to the latest version via WoodMart -> Plugins.

As for the litespeed cache configuration, you need to refer to the plugin’s documentation or contact its support for help. The fact is that both pages are still cached and you can check it by yourself.

May 9, 2023 at 7:15 pm #465713

gandhran86
Participant

There is no option to update Plugin in Woodmart > Plugins. Please update the plugin and tell how can i update plugins in future.

May 10, 2023 at 10:23 am #465802

Artem Temos
Keymaster

There is a button to update it in WoodMart -> Plugins. Here is a screenshot https://gyazo.com/b930287136e48ae02107fa97d7288d75
Kind Regards

May 12, 2023 at 9:13 pm #466564

gandhran86
Participant

Sir please tell if i don’t have any cache plugin in my website then my website is safe or not… or if you recommend any cache plugin which is free so please tell me..

May 15, 2023 at 9:22 am #466892

Artem Temos
Keymaster

It is highly recommended to use a cache plugin. You can use any free cache plugin like WP Total Cache, Breeze, etc.

Kind Regards

May 27, 2023 at 2:36 pm #470467

gandhran86
Participant

Sir there is an update for wp bakery plugin ..please tell me how can i update required plugins without support system. and how can i update plugin from woodmart > plugins. Beacuse there is no option for update.

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May 28, 2023 at 3:15 pm #470582

gandhran86
Participant

Sir one more issue is my website is not displaying properly on my specific mobile device(Redmi note 11) but on all other mobile devices website displaying properly and previously displaying properly on a specific mobile device(Redmi note 11) but suddenly stopped displaying correctly. and i am sending the screenshots of two mobile devices in which one is Redmi Note 11 screenshot where website is not displaying properly and other mobile device screenshot where website is displaying properly… what is the reason behind this?

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May 29, 2023 at 9:29 am #470680

Artem Temos
Keymaster

Hello,

As we can see, you have updated the WPBakery page builder plugin. Let me know if you still have any questions about this.

We also checked your home page and it works well for us on android devices.

Kind Regards
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