Content alignment for simple products and products added with Dokan does not wor

I also wanted to inform you that in the next couple of weeks I will most likely rearrange the theme of the site to my other site (due to such problems) – to the site dettime.ru
But on Hummzoo, I decided to use a new engine written on Laravel.
Therefore, if the problem is not resolved before the transfer of the Theme of the site to my other domain, I will inform you about it and simply copy all the settings of the Hummzoo theme to Dettime. I will leave the username and password exactly the same.

Hello!
This I have already done. But given that in the settings it is worth cropping the photos 1 to 1, then there should be no offset. I think it’s worth releasing a FIX that will allow you to control the size of images in the grid.

In addition, the shift occurs not only because of the photo, but also because of the difference in the display of the number of categories in which the product can be located.
So it’s worth implementing a FIX to limit the number of lines or characters to display categories in the grid! Screenshot attached!
There is no way to do without Fix corrections (especially if the product is relevant in several categories).

But if you touch on the difference between displaying photos and cropping them, then if the cropping function is set to 1 to 1, then this should work! But so far it doesn’t work well.

Hello!
Your decision does not affect the display of the number of CATEGORIES!
In addition, in Products styles , Hover on product – the Full width button mode was selected.

At the same time, the Woodmart theme ignores the site settings and cropping the photo 1 to 1! This needs to be corrected.
In your settings, I did not find an option for the Woodmart theme to crop and show photos in 1 to 1 mode.

And if you carefully study what I wrote, then it should be clear to you that the screenshots with the goods show not the description of the goods, but the CATEGORIES of the goods!
There is simply no limit on the number of CATEGORIES displayed in the settings about which you wrote!

In addition, I am attaching additional photos that show that even those products in which the photo has an aspect ratio of 1 to 1 and taking into account the settings for cropping the photo 1 to 1, as well as taking into account the disabled Masonry grid function – product alignment DOES NOT WORK! This is especially noticeable in the mobile version!!!

I have sent you the passwords, please confirm and specify the terms for solving the problem. If the Woodmart theme has crashes or bugs in a number of cases, this needs to be addressed somehow.

I remind you that the site is https://hummzoo.com, not the one you sent the link to (https://gyazo.com/ce208507ce366126c4ca0a39db9405a8)

Hello!

Done!

All plugins you mentioned are disabled.
All plugins have been updated!
Switched to the parent theme!

Problem not fixed!

This is especially noticeable when in the store at the /shop link – there are two products in the same row in which the length of the name of the product category has a different number of lines.
For example, in one product, the category name consists of two lines, and in another product, the category name of the product consists of three lines, after which the product grid is shifted.

All the recommendations you mentioned earlier have been implemented.

Were you able to login to my admin panel? Have you received a link, passwords for accessing the site https://hummzoo.com??

I have recorded a video from the screen confirming that the passwords you sent are working!
The video can be viewed at the link on Google Drive! Link attached in a private window!

In the video, I copied the passwords from the message #466557 I sent you and pasted into the browser. Everything is working!

Hello!
Please show a screenshot that my site is unavailable.
Looks like you’re the only one who can’t access my site.
I gave access to several close people and everyone was able to enter the site!
I made a new password, check it out.
Please send me a screenshot of my website not working.

Hello!
I clarified on this occasion that there are no restrictions on access from our side.
You may be blocked.

May I ask you to ping my trace site and send me a report?
So we will understand where the problem with access is.

Start – Run – CMD –
tracert hummzoo.com
ping hummzoo.com