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I want the customer to be logged in before going to the checkout page

Viewing 12 posts - 1 through 12 (of 12 total)
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  • May 16, 2023 at 5:17 pm #467405

    Hardi Aezar
    Participant

    Hello,

    How to make sure customers get a login warning before entering the checkout page. I have made the choice in WooCommerce according to the attached image. I configured it in WooCommerce settings and it works fine in other themes, but I have problems when I use Woodmart Theme and it doesn’t work as it should

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    May 16, 2023 at 11:06 pm #467458

    Elise Noromit
    Member

    Hello,

    You can find the options to configure that in Woocommerce > Settings > General/Account and Privacy.

    If you have any questions please feel free to contact us.

    Best Regards

    May 17, 2023 at 7:07 am #467534

    Hardi Aezar
    Participant

    Hello,

    I have configured it as you described, you can see in the image that I attached to my previous request, but there is a problem and this problem only occurs in the woodmart theme belonging to xtemos, there is no problem with other themes.

    May 18, 2023 at 12:04 am #467844

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    May 29, 2023 at 7:58 pm #470874

    Hardi Aezar
    Participant

    I’ve tried using the storefront theme and the login before checkout feature works fine. I tried activating the plugins one by one and had no problem with them.

    Then I returned the theme to Mega Electronic Woodmart and the error occurred again, where the store didn’t ask for a login before checkout.

    As I said that this incident only occurs in the mega electronic woodmart theme, but there is no problem with other types of themes with the same configuration, I suspect there is a bug in the mega electronic woodmart theme in that section.

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    May 30, 2023 at 2:31 am #470962

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    May 30, 2023 at 7:05 am #470969

    Hardi Aezar
    Participant

    Here you go

    • This reply was modified 2 years, 5 months ago by Hardi Aezar.
    May 31, 2023 at 3:02 am #471293

    Elise Noromit
    Member

    Hello,

    Please try to enable this option: https://gyazo.com/c18bacc4ce07833257f675028510f574

    WoodMart theme does not influence the Wooommerce functionality.

    Best Regards

    May 31, 2023 at 8:50 am #471304

    Hardi Aezar
    Participant

    Of course, WoodMart can have influence of Woocommerce functionality.

    Because, as I previously stated, your theme is capable of doing that.

    Additionally, this mistake happens in the Mega Electronic theme ONLY, other WoodMart themes work fine.

    June 2, 2023 at 3:11 am #471976

    Elise Noromit
    Member

    Hello,

    Please apply this patch: 471689. You can find this the details in this manual: https://xtemos.com/docs-topic/automatic-patcher/

    If you have any questions please feel free to contact us.

    Best Regards

    June 12, 2023 at 9:36 am #474207

    Hardi Aezar
    Participant

    Thanks, It solved.

    June 13, 2023 at 1:55 am #474439

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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