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I want the customer to be logged in before going to the checkout page

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  • #467405

    Nukioh
    Participant

    Hello,

    How to make sure customers get a login warning before entering the checkout page. I have made the choice in WooCommerce according to the attached image. I configured it in WooCommerce settings and it works fine in other themes, but I have problems when I use Woodmart Theme and it doesn’t work as it should

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    #467458

    Hello,

    You can find the options to configure that in Woocommerce > Settings > General/Account and Privacy.

    If you have any questions please feel free to contact us.

    Best Regards

    #467534

    Nukioh
    Participant

    Hello,

    I have configured it as you described, you can see in the image that I attached to my previous request, but there is a problem and this problem only occurs in the woodmart theme belonging to xtemos, there is no problem with other themes.

    #467844

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #470874

    Nukioh
    Participant

    I’ve tried using the storefront theme and the login before checkout feature works fine. I tried activating the plugins one by one and had no problem with them.

    Then I returned the theme to Mega Electronic Woodmart and the error occurred again, where the store didn’t ask for a login before checkout.

    As I said that this incident only occurs in the mega electronic woodmart theme, but there is no problem with other types of themes with the same configuration, I suspect there is a bug in the mega electronic woodmart theme in that section.

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    #470962

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #470969

    Nukioh
    Participant

    Here you go

    • This reply was modified 1 year ago by Nukioh.
    #471293

    Hello,

    Please try to enable this option: https://gyazo.com/c18bacc4ce07833257f675028510f574

    WoodMart theme does not influence the Wooommerce functionality.

    Best Regards

    #471304

    Nukioh
    Participant

    Of course, WoodMart can have influence of Woocommerce functionality.

    Because, as I previously stated, your theme is capable of doing that.

    Additionally, this mistake happens in the Mega Electronic theme ONLY, other WoodMart themes work fine.

    #471976

    Hello,

    Please apply this patch: 471689. You can find this the details in this manual: https://xtemos.com/docs-topic/automatic-patcher/

    If you have any questions please feel free to contact us.

    Best Regards

    #474207

    Nukioh
    Participant

    Thanks, It solved.

    #474439

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 12 posts - 1 through 12 (of 12 total)

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