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I want the customer to be logged in before going to the checkout page
- This topic has 9 replies, 2 voices, and was last updated 2 days, 11 hours ago by
Elise Noromit.
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May 16, 2023 at 5:17 pm #467405
richarrahaParticipantHello,
How to make sure customers get a login warning before entering the checkout page. I have made the choice in WooCommerce according to the attached image. I configured it in WooCommerce settings and it works fine in other themes, but I have problems when I use Woodmart Theme and it doesn’t work as it should
Attachments:
You must be logged in to view attached files.May 16, 2023 at 11:06 pm #467458
Elise NoromitKeymasterHello,
You can find the options to configure that in Woocommerce > Settings > General/Account and Privacy.
If you have any questions please feel free to contact us.
Best Regards
May 17, 2023 at 7:07 am #467534
richarrahaParticipantHello,
I have configured it as you described, you can see in the image that I attached to my previous request, but there is a problem and this problem only occurs in the woodmart theme belonging to xtemos, there is no problem with other themes.
May 18, 2023 at 12:04 am #467844
Elise NoromitKeymasterHello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
May 29, 2023 at 7:58 pm #470874
richarrahaParticipantI’ve tried using the storefront theme and the login before checkout feature works fine. I tried activating the plugins one by one and had no problem with them.
Then I returned the theme to Mega Electronic Woodmart and the error occurred again, where the store didn’t ask for a login before checkout.
As I said that this incident only occurs in the mega electronic woodmart theme, but there is no problem with other types of themes with the same configuration, I suspect there is a bug in the mega electronic woodmart theme in that section.
Attachments:
You must be logged in to view attached files.May 30, 2023 at 2:31 am #470962
Elise NoromitKeymasterHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
May 30, 2023 at 7:05 am #470969
richarrahaParticipantHere you go
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This reply was modified 5 days, 7 hours ago by
richarraha.
May 31, 2023 at 3:02 am #471293
Elise NoromitKeymasterHello,
Please try to enable this option: https://gyazo.com/c18bacc4ce07833257f675028510f574
WoodMart theme does not influence the Wooommerce functionality.
Best Regards
May 31, 2023 at 8:50 am #471304
richarrahaParticipantOf course, WoodMart can have influence of Woocommerce functionality.
Because, as I previously stated, your theme is capable of doing that.
Additionally, this mistake happens in the Mega Electronic theme ONLY, other WoodMart themes work fine.
June 2, 2023 at 3:11 am #471976
Elise NoromitKeymasterHello,
Please apply this patch: 471689. You can find this the details in this manual: https://xtemos.com/docs-topic/automatic-patcher/
If you have any questions please feel free to contact us.
Best Regards
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This reply was modified 5 days, 7 hours ago by
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