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TRANSLATION LAYOUT FOR PRODUCT NOT WORKS ON SIZE GUIDE
- This topic has 17 replies, 2 voices, and was last updated 11 months ago by Elise Noromit.
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AuthorPosts
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May 31, 2023 at 5:44 pm #471537
Cioppi88ParticipantHi guys,
I just create a new template for single product using layout function,
all works except the size guide functionality that explode the popup on page even if user doesn’t click the button.
Take a look the URLMay 31, 2023 at 6:19 pm #471550
Cioppi88ParticipantI actually disable layout for product you simply need to activate it to test
June 1, 2023 at 2:31 am #471662
Elise NoromitMemberHello,
Please check the site admin access once more, I can’t log in.
Best Regards
June 1, 2023 at 10:37 am #471718
Cioppi88ParticipantI updated it
June 3, 2023 at 2:05 am #472268
Elise NoromitMemberHello,
Please check the screen: https://gyazo.com/2f7195a4dc3d648054db9ab50bd6f8cd
Now you can translate the size guides.
If you have any questions please feel free to contact us.
Best Regards
June 5, 2023 at 12:31 pm #472656
Cioppi88ParticipantPLease take a look the video.
this option was still enabled infact I just translated the size guides as you can see on video.
The problem is related to the popup option.
As you can see on video there is a category where size guide option works fine in IT language (anelli), but if you try to go to another languange (EN or DE) you’ll see that javavascript of button doesn’t works and the popup image is still showing on bottom.On another category (charm) I create another size guide. This doesn’t works for any language.
Please take a look.I create a customo layout for single product using yours layout builder and elementor.
June 6, 2023 at 1:26 am #472827
Elise NoromitMemberHello,
Please update the site admin access and keep them valid till we find out the reason for the problem and solve it.
Best Regards
June 6, 2023 at 1:51 am #472836
Cioppi88ParticipantHere you are
June 7, 2023 at 12:01 am #473128
Cioppi88ParticipantAny update?
June 7, 2023 at 12:45 am #473133
Elise NoromitMemberHello,
Unfortunately, I cannot log in to your site. Please update the site admin access and keep it valid.
If you have any questions please feel free to contact us.
Best Regards
June 7, 2023 at 10:00 am #473177
Cioppi88ParticipantI just tried the latest credentials I share and I correctly login. Please retry and let me know asap, it past a week since I opened this thread
June 8, 2023 at 1:40 pm #473556
Cioppi88ParticipantHi did you find a solution?
June 8, 2023 at 5:47 pm #473633
Cioppi88ParticipantThe problem is still exist only on this page that I put on attachment.
On the other pages it works great.June 9, 2023 at 1:11 am #473684
Elise NoromitMemberHello,
We have disabled the plugins and it works: https://monosnap.com/file/YfNULZ3jTiNoLu0nn21yknUlLQNb0U
If you have any questions please feel free to contact us.
Best Regards
June 9, 2023 at 1:35 am #473690
Cioppi88ParticipantDid you red my previous message? I enabled all plugins and it works great on all page except for the one I attached on previous message! Please be more accurate on your answer. The problem is not related to a conflict between the plugins is still exists on only one product (as I actually see). Why this happened?
June 9, 2023 at 1:39 am #473694
Cioppi88ParticipantI found many other products that have same problem on rings category.
I don’t understand why some products show correctly the button and others show opened popup and button below.
June 9, 2023 at 1:16 pm #473784
Cioppi88ParticipantSolved it was related to Asset Cleanup policy
June 9, 2023 at 11:20 pm #473907
Elise NoromitMemberHello,
We are glad you have solved the issue.
If you have any questions please feel free to contact us.
Best Regards
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