Home Forums WoodMart support forum TRANSLATION LAYOUT FOR PRODUCT NOT WORKS ON SIZE GUIDE

TRANSLATION LAYOUT FOR PRODUCT NOT WORKS ON SIZE GUIDE

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #471537

    Cioppi88
    Participant

    Hi guys,
    I just create a new template for single product using layout function,
    all works except the size guide functionality that explode the popup on page even if user doesn’t click the button.
    Take a look the URL

    #471550

    Cioppi88
    Participant

    I actually disable layout for product you simply need to activate it to test

    #471662

    Hello,

    Please check the site admin access once more, I can’t log in.

    Best Regards

    #471718

    Cioppi88
    Participant

    I updated it

    #472268

    Hello,

    Please check the screen: https://gyazo.com/2f7195a4dc3d648054db9ab50bd6f8cd

    Now you can translate the size guides.

    If you have any questions please feel free to contact us.

    Best Regards

    #472656

    Cioppi88
    Participant

    PLease take a look the video.
    this option was still enabled infact I just translated the size guides as you can see on video.
    The problem is related to the popup option.
    As you can see on video there is a category where size guide option works fine in IT language (anelli), but if you try to go to another languange (EN or DE) you’ll see that javavascript of button doesn’t works and the popup image is still showing on bottom.

    On another category (charm) I create another size guide. This doesn’t works for any language.
    Please take a look.

    I create a customo layout for single product using yours layout builder and elementor.

    #472827

    Hello,

    Please update the site admin access and keep them valid till we find out the reason for the problem and solve it.

    Best Regards

    #472836

    Cioppi88
    Participant

    Here you are

    #473128

    Cioppi88
    Participant

    Any update?

    #473133

    Hello,

    Unfortunately, I cannot log in to your site. Please update the site admin access and keep it valid.

    If you have any questions please feel free to contact us.

    Best Regards

    #473177

    Cioppi88
    Participant

    I just tried the latest credentials I share and I correctly login. Please retry and let me know asap, it past a week since I opened this thread

    #473556

    Cioppi88
    Participant

    Hi did you find a solution?

    #473633

    Cioppi88
    Participant

    The problem is still exist only on this page that I put on attachment.
    On the other pages it works great.

    #473684

    Hello,

    We have disabled the plugins and it works: https://monosnap.com/file/YfNULZ3jTiNoLu0nn21yknUlLQNb0U

    If you have any questions please feel free to contact us.

    Best Regards

    #473690

    Cioppi88
    Participant

    Did you red my previous message? I enabled all plugins and it works great on all page except for the one I attached on previous message! Please be more accurate on your answer. The problem is not related to a conflict between the plugins is still exists on only one product (as I actually see). Why this happened?

    #473694

    Cioppi88
    Participant

    I found many other products that have same problem on rings category.

    I don’t understand why some products show correctly the button and others show opened popup and button below.

    #473784

    Cioppi88
    Participant

    Solved it was related to Asset Cleanup policy

    #473907

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 18 posts - 1 through 18 (of 18 total)

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