Home › Forums › WoodMart support forum › Login and Minicart do not work!
Login and Minicart do not work!
- This topic has 10 replies, 3 voices, and was last updated 1 year, 7 months ago by Artem Temos.
-
AuthorPosts
-
June 4, 2023 at 12:06 pm #472444
adrian.muehleisenParticipantNothing changed and both functionalities do not work anymore. I have checked with
only the Woodmart theme and woocmmerce: Problem still existsWhat can I do to change this? I have no backup and it is a live site
Attachments:
You must be logged in to view attached files.June 5, 2023 at 1:42 am #472533
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
June 5, 2023 at 9:16 am #472563
adrian.muehleisenParticipantHello,
I tested it with the deactivated Plugins and the Problem still exists. You are allowed to make your own tests by deactivating.
FYI: I turned on Woodmart Construction mode
June 5, 2023 at 9:31 am #472568
Artem TemosKeymasterHello,
Please, keep all plugins temporarily turned off so we don’t break anything.
Thank you in advance.
June 5, 2023 at 9:40 am #472577
adrian.muehleisenParticipantThe Plugins are deactivated. You can start
June 5, 2023 at 9:47 am #472579
Artem TemosKeymasterCould you please check how it works with a default WordPress Storefront theme which has the same WooCommerce cart widget in the header?
June 5, 2023 at 10:35 am #472598
adrian.muehleisenParticipantHello if I do so there comes a blank page with literally only a “-“
June 5, 2023 at 10:36 am #472600
adrian.muehleisenParticipantBut also my maintenance page does not show up anymore even when the theme is on. Could you please reactivate it? The maintenance mode is on
June 5, 2023 at 11:20 am #472625
Artem TemosKeymasterHello,
We didn’t touch anything on your website. You can activate the maintenance mode in Theme Settings.
Kind Regards
June 5, 2023 at 11:28 am #472631
adrian.muehleisenParticipantHello,
I did everything accordingly, the current Problems are:
-Frontend login not working-> Blank Page
-Mini Cart not working-> Blank Cart
-Maintenance Mode not working-> Blank pageAll the tests above have been redone and the problems still exist
Can you please support
June 5, 2023 at 2:18 pm #472683
Artem TemosKeymasterHello,
As we can understand, your problems are not caused by our theme. Have you tested this with a default WordPress theme already?
Kind Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register