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Login and Minicart do not work!

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #472444

    adrian.muehleisen
    Participant

    Nothing changed and both functionalities do not work anymore. I have checked with
    only the Woodmart theme and woocmmerce: Problem still exists

    What can I do to change this? I have no backup and it is a live site

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    #472533

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #472563

    adrian.muehleisen
    Participant

    Hello,

    I tested it with the deactivated Plugins and the Problem still exists. You are allowed to make your own tests by deactivating.

    FYI: I turned on Woodmart Construction mode

    #472568

    Artem Temos
    Keymaster

    Hello,

    Please, keep all plugins temporarily turned off so we don’t break anything.

    Thank you in advance.

    #472577

    adrian.muehleisen
    Participant

    The Plugins are deactivated. You can start

    #472579

    Artem Temos
    Keymaster

    Could you please check how it works with a default WordPress Storefront theme which has the same WooCommerce cart widget in the header?

    #472598

    adrian.muehleisen
    Participant

    Hello if I do so there comes a blank page with literally only a “-“

    #472600

    adrian.muehleisen
    Participant

    But also my maintenance page does not show up anymore even when the theme is on. Could you please reactivate it? The maintenance mode is on

    #472625

    Artem Temos
    Keymaster

    Hello,

    We didn’t touch anything on your website. You can activate the maintenance mode in Theme Settings.

    Kind Regards

    #472631

    adrian.muehleisen
    Participant

    Hello,

    I did everything accordingly, the current Problems are:
    -Frontend login not working-> Blank Page
    -Mini Cart not working-> Blank Cart
    -Maintenance Mode not working-> Blank page

    All the tests above have been redone and the problems still exist

    Can you please support

    #472683

    Artem Temos
    Keymaster

    Hello,

    As we can understand, your problems are not caused by our theme. Have you tested this with a default WordPress theme already?

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)