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Product image
- This topic has 7 replies, 2 voices, and was last updated 1 year, 6 months ago by Elise Noromit.
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June 5, 2023 at 4:29 pm #472736
markchenbroadswordParticipanthi,
my shop not show the product image when I changed the product page. unless click the Refresh button, different browser with the same issue like Chrome and Edge , please how to solve it?
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You must be logged in to view attached files.June 6, 2023 at 1:48 am #472834
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
June 6, 2023 at 3:45 pm #473016
markchenbroadswordParticipanthi,
thank you the product image available when I deactivated jetpack booster, but the footer column 3 and column 4 not not showing, could you help?
Attachments:
You must be logged in to view attached files.June 7, 2023 at 1:41 am #473142
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
June 7, 2023 at 3:05 pm #473281
markchenbroadswordParticipantplease check admin
June 8, 2023 at 2:27 am #473436
Elise NoromitMemberHello,
The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.
If you have any questions please feel free to contact us.
Best Regards
June 8, 2023 at 5:36 pm #473630
markchenbroadswordParticipanthi ,
sorry confusing, why the column 3 widgets not show in footer?
Attachments:
You must be logged in to view attached files.June 9, 2023 at 1:39 am #473695
Elise NoromitMemberHello,
Please install the free Classic widget plugin if you have not done that yet.
Then configure the number of Footer columns in the Theme Settings > Footer.
If you have any questions please feel free to contact us.
Best Regards
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