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There’s no content on the home page as seen on the dummy content.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • June 7, 2023 at 1:13 pm #473247

    nathanwisdom582
    Participant

    I installed the dummy template on my website, and when I check the home page, the contents I saw on the Template Live Preview are not there, only random texts are there, and also other pages like, About Us, Contact, Account and all, are not there.
    The other custom pages like Shop, Portfolios, and Blogs are showing as it shows on the Live Preview.
    So, I want the template view I saw on the homepage of the dummy template to be on my page, and other pages too. Please help me on that.

    June 7, 2023 at 2:19 pm #473267

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    June 8, 2023 at 12:32 am #473422

    nathanwisdom582
    Participant

    Thanks for your reply, this is the admin login:

    • This reply was modified 2 years, 3 months ago by Artem Temos.
    June 8, 2023 at 9:27 am #473462

    Artem Temos
    Keymaster

    Hello,

    Please, use the Private content field to post your information next time. It will be visible to our staff only.

    As we can see, you have already added some custom content to your website. If you want us to reimport the dummy content we will have to clear your website completely. All your content will be removed. Let us know if you allow us to do so.

    Kind Regards

    June 8, 2023 at 9:22 pm #473665

    nathanwisdom582
    Participant

    Yes, please do so.

    June 9, 2023 at 9:18 am #473705

    Artem Temos
    Keymaster

    Hello,

    Sorry, but we are not able to enter your dashboard with the email and password you sent https://gyazo.com/f2605395f8aebb0a054e2618103fb32d

    Kind Regards

    June 9, 2023 at 5:06 pm #473843

    nathanwisdom582
    Participant

    The issue has not changed

    June 9, 2023 at 5:11 pm #473847

    Artem Temos
    Keymaster

    Please, disable all external plugins temporarily and we will try to import the dummy content from scratch.

    June 10, 2023 at 1:30 am #473916

    nathanwisdom582
    Participant

    Please work on.

    June 11, 2023 at 9:52 am #474059

    nathanwisdom582
    Participant

    I made a mistake by disabling all the plugins, instead of disabling the external plugins alone.

    June 12, 2023 at 10:15 am #474234

    Artem Temos
    Keymaster

    Hello,

    We have imported the dummy content on your website. Please, check how it works now.

    Kind Regards

    June 12, 2023 at 9:55 pm #474416

    nathanwisdom582
    Participant

    No Dummy Content on the page still.

    June 12, 2023 at 10:40 pm #474417

    nathanwisdom582
    Participant

    The Dummy Content is showing already.

    June 13, 2023 at 9:36 am #474487

    Artem Temos
    Keymaster

    We are always happy to help. Feel free to contact us if you have any further questions.

    Kind Regards

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