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Custom 404 page settings get lost

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 19, 2023 at 5:07 pm #475914

    b.brenner
    Participant

    Hi, I created a custom 404 page and I entered it in the theme settings. It works for a while but after a couple of weeks the standard woodmart 404 page appears again. I repeated this already at least 10 times.

    June 20, 2023 at 4:11 am #475958

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    June 28, 2023 at 3:33 pm #477953

    b.brenner
    Participant

    Hi, thanks, please see admin access details below.
    Regards

    June 30, 2023 at 1:06 am #478339

    Elise Noromit
    Member

    Hello,

    We have checked and we see a custom page for 404.

    Please describe the actions step by step to reproduce the problem.

    If you have any questions please feel free to contact us.

    Best Regards

    August 9, 2023 at 3:15 pm #487648

    b.brenner
    Participant

    Hi, the problem cannot be reproduced. It simply occurs. I just checked it and the settings are still okay. I will inform you as soon as it occurs again. Would it be possible to leave this chat open for a longer while?

    August 10, 2023 at 2:13 am #487779

    Elise Noromit
    Member

    Hello,

    Sure, If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)