Image Galleries forwarding

This topic has 3 replies, 2 voices, and was last updated 6 years, 8 months ago by Artem Temos.

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March 21, 2018 at 7:40 pm #47937

JuliaSan
Participant

Hi,
I am having an issue with my image galleries.
When I click on an image and get into the carousel and click on the previous/next arrows, the next picture displays for a moment, then suddenly the screen forwards to the error page of our newsletter enrolment (see screenshots).
This behavior is true for product images in Woocommerce shop and also Images displayed in a woodmart Image Galleries.
Can you please advise why this forwarding is happening?
Here are 2 examples where you can see this behavior:
https://www.meerwasser-experte.at/neue-lieferung-fische-rotes-meer/#&gid=1&pid=1
and for a product:
https://www.meerwasser-experte.at/produkt/aqua-medic-qube-50/#&gid=1&pid=1
I would be very grateful for your support!
Kind regards,
Julia

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March 21, 2018 at 8:45 pm #47953

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Thank you in advance

March 26, 2018 at 12:00 pm #48880

JuliaSan
Participant

Hi, thanks, all plugins are disabled now and it is still acting the same way.
You can check this in the staging environment – access see in the private section.
Thanks a lot,
Julia

March 26, 2018 at 1:00 pm #48896

Artem Temos
Keymaster

There is some form added to your website that has broken HTML markup and causes this issue https://gyazo.com/5385ea0e308f232e3507cd3edceddb32
Probably, it is added to your promo popup content.
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