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Image Galleries forwarding

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  • #47937

    JuliaSan
    Participant

    Hi,
    I am having an issue with my image galleries.
    When I click on an image and get into the carousel and click on the previous/next arrows, the next picture displays for a moment, then suddenly the screen forwards to the error page of our newsletter enrolment (see screenshots).
    This behavior is true for product images in Woocommerce shop and also Images displayed in a woodmart Image Galleries.
    Can you please advise why this forwarding is happening?
    Here are 2 examples where you can see this behavior:
    https://www.meerwasser-experte.at/neue-lieferung-fische-rotes-meer/#&gid=1&pid=1
    and for a product:
    https://www.meerwasser-experte.at/produkt/aqua-medic-qube-50/#&gid=1&pid=1
    I would be very grateful for your support!
    Kind regards,
    Julia

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    #47953

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #48880

    JuliaSan
    Participant

    Hi, thanks, all plugins are disabled now and it is still acting the same way.
    You can check this in the staging environment – access see in the private section.
    Thanks a lot,
    Julia

    #48896

    Artem Temos
    Keymaster

    There is some form added to your website that has broken HTML markup and causes this issue https://gyazo.com/5385ea0e308f232e3507cd3edceddb32
    Probably, it is added to your promo popup content.

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Viewing 4 posts - 1 through 4 (of 4 total)