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The icon menu is not working at full length.

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  • July 17, 2023 at 2:39 pm #482062

    Adnan Raza
    Participant

    When clicked, a hash sign appears. Also doesn’t open the menu. I have created several menus. This is the first time I have had a problem with this theme. Could you please assist me?

    Please find the attachments…

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    July 17, 2023 at 4:32 pm #482096

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your site and made the (icon menu) header default . The full screen menu is working fine.
    Screenshot for clarification:
    https://postimg.cc/TpH0YpQs

    Check back your site after completely clearing the browser cache.

    Best Regards.

    July 17, 2023 at 5:46 pm #482128

    Adnan Raza
    Participant

    Working fine after login, but without login, it stopped working.
    I checked on different browsers and computers.
    Please again check

    Thanks

    July 18, 2023 at 10:50 am #482264

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know.

    Best Regards.

    July 18, 2023 at 3:15 pm #482360

    Adnan Raza
    Participant

    I checked by disabling third-party plugins. And also checked by disabling all plugins. The results are the same. The full-screen icon menu is not working.

    I give you full authority to make any changes to the website. I want it right. As a precaution, I have backed up my website.

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    July 18, 2023 at 3:58 pm #482383

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    July 18, 2023 at 4:14 pm #482388

    Adnan Raza
    Participant

    Thank you so much for your assistance.
    Would you kindly explain the issue so that I can learn how to resolve it on my own in the future?

    July 19, 2023 at 10:03 am #482540

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You had enabled the maintenance mode from theme setting. I have disabled the maintenance mode and it is working fine.

    Best Regards.

    July 20, 2023 at 9:46 pm #483066

    Adnan Raza
    Participant

    Thank you

    July 21, 2023 at 9:37 am #483160

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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