Hey guys,

Guess what?! I’ve just received an email from SiteGround explaining that they have had server issues recently and they think my site was impacted.. They have now fixed it, I’ve tested the site and it seems to be working fine.

Very sorry for wasting your time, but I was told by their support that they thought it was Woodmart, but now their senior support has said they were wrong and it was a fault on their end..

Good news, I guess..

While I have you here, I have something else that I’m hoping you can please help with.

In the WP Admin Panel, I constantly have notices saying my version of WP Barkery is outdated. So, I’ve purchased a WP Bakery License to try and fix it, but I don’t have “persmission” to update it manually. I contacted WP Bakery support and they told me to ask you the following:

“The issue is because the design options at your end are disabled by the theme developer using the theme integration code.
You can get in touch with the theme developer and get rid of the integration code which is used in the theme. Once done, you can then visit design options and re-save them.”

Are you please able to help me with this? Or do I need to create a new ticket?

Thanks, Guy