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Facing site slow down issue , please check

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • August 14, 2023 at 3:46 pm #488622

    support-6452
    Participant

    Please revert back ASAP

    August 15, 2023 at 10:12 am #488783

    Luke Nielsen
    Keymaster

    Hello,

    I see that you haven’t optimized anything on your website now. Your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. Please, follow our tutorial since your website speed depends on different factors and you can’t get high scores without basic things like the cache plugin.

    https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    Don’t hesitate to reach out if you have any more questions or concerns.

    Kind Regards

    August 24, 2023 at 3:16 pm #491052

    support-6452
    Participant

    Hello,

    I have made suggested changes in the website but still facing loading issues.

    Can you please help us resolve this issue, if you need website credentials will share them with you.

    Thanks,
    MB

    August 25, 2023 at 10:16 am #491201

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    August 25, 2023 at 2:32 pm #491283

    support-6452
    Participant

    Hi Nielsen,

    Please check the below details in the private content area.

    August 28, 2023 at 9:08 am #491602

    support-6452
    Participant

    Hello Nielsen,

    Waiting for your response.

    Thanks,
    MB

    August 28, 2023 at 9:53 am #491611

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Seems that your server is not stable because on the default theme, we can see that the site loads around 5s and It’s not normal for the default theme. On the default theme, the page should load around 1s.

    https://monosnap.com/file/bo1eXSQNfviO9ifzKSCGft0vOUlknZ

    So you need to check what is wrong with the server because as you see it is not something caused by our theme.

    Kind Regards

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Viewing 7 posts - 1 through 7 (of 7 total)