I see that you haven’t optimized anything on your website now. Your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. Please, follow our tutorial since your website speed depends on different factors and you can’t get high scores without basic things like the cache plugin.
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.
Seems that your server is not stable because on the default theme, we can see that the site loads around 5s and It’s not normal for the default theme. On the default theme, the page should load around 1s.