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Server response time

Viewing 27 posts - 1 through 27 (of 27 total)
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  • August 24, 2023 at 10:50 am #490966

    bortstas
    Participant

    Hi

    I have a very long server response time
    I contacted my host (you all recommend doing this in the first place), they checked on their side and they say the problem is on the WP side. Their answer:
    curl -Lw ‘\nLookup time:\t%{time_namelookup}\nConnect time:\t%{time_connect}\nPreXfer time:\t%{time_pretransfer}\nStartXfer time:\t%{time_starttransfer}\n\nTotal time:\t%{time_total}\n’ -o /dev/null -s “https://website.ru/product/glushitel-sportivnyy-ss-kamera-250h130mm-ispolnenie-pryamoe?attribute_pa_diametr=50-8&attribute_pa_dlina-korpusa-mm=650”

    Lookup time: 0.008496
    Connect time: 0.019315
    PreXfer time: 0.052825
    StartXfer time: 4.197292

    Total time: 4.216964

    The largest indicator when loading the page StartXfer time. To reduce it, you need to analyze the site and its scripts, and then optimize them.

    I set up the performance section according to your instructions, downloaded the scripts, installed WP Rocket, WP SuperCache, disabled many plugins. Nothing helps.
    Perhaps you can suggest what the problem is.
    Thank you.

    August 24, 2023 at 6:11 pm #491110

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please read and follow the instructions here:
    https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    Best Regards.

    August 25, 2023 at 7:51 am #491167

    bortstas
    Participant

    I am very familiar with this manual. I did all the settings for the theme and caching plugins according to it.
    I specifically provided you with access to the site so that you can verify this.
    I’ll add screenshots now.
    The only thing I didn’t connect is the CDN.

    There are no problems with the server, as you can see from the message above.
    But I don’t know why the site gives the first data after 4000ms.

    Slider Revolution has been removed from the site

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    August 25, 2023 at 9:08 am #491180

    bortstas
    Participant

    more screenshots with optimization settings

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    August 25, 2023 at 2:16 pm #491278

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First of all please update the new version of the theme “WOODMART WordPress NEW: 7.2.5 RELEASED” and update the required plugin.
    https://xtemos.com/docs-topic/update-the-theme/

    Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins.

    If you have any further questions, please don’t hesitate to reach out.

    Best Regards.

    August 25, 2023 at 11:13 pm #491372

    bortstas
    Participant

    Aizaz Imtiaz Awan It’s like you’re mocking me.
    I am writing to you:
    1) the images are optimized, I show a screenshot.
    2) I say that I did optimization according to your instructions, I show screenshots.
    3) I say that I turned off all plugins, turned on different caching and nothing helps.

    And the second time you give me standard unsubscriptions, as if you don’t read what I’m writing to you.
    If this is not your competence or you do not understand me, pass this question on to another colleague. Or just say we can’t help you.

    August 26, 2023 at 11:00 am #491422

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Looking forward to collaborating with you!

    Best Regards

    August 26, 2023 at 5:58 pm #491466

    bortstas
    Participant

    Hello,

    I give my consent to disable plugins and switch the theme, until 08/28/23

    August 26, 2023 at 6:06 pm #491472

    bortstas
    Participant

    If you have any problems, don’t worry, I have backups on the hosting. Everything can be restored.

    August 29, 2023 at 2:03 pm #491932

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate the third party plugin and check the issue with the default wordpress theme like Twenty-Twenty or Storefront to check if it is our theme issue or not and compare the both results.

    Best Regards.

    August 30, 2023 at 8:09 am #492087

    bortstas
    Participant

    checked on Storefront, see the results of the speed of identical pages.
    Woodmart
    https://artex-23.ru/product/glushitel-sportivnyy-pryamotok-kamera-285h135mm 854 ms
    https://artex-23.ru/product/glushitel-sportivnyy-u-tip-kamera-250h130mm 872ms
    https://artex-23.ru/product/glushitel-sportivnyy-ss-pryamotok-285h135mm-pryamoe-ispolnenie 2331 ms
    https://artex-23.ru/product/glushitel-sportivnyy-tss-kamera-285h135mm-2?attribute_pa_diametr=63-5&attribute_pa_dlina-korpusa-mm=500 1120 ms

    Storefront
    https://artex-23.ru/product/glushitel-sportivnyy-pryamotok-kamera-285h135mm 494ms
    https://artex-23.ru/product/glushitel-sportivnyy-u-tip-kamera-250h130mm 59ms
    https://artex-23.ru/product/glushitel-sportivnyy-ss-pryamotok-285h135mm-pryamoe-ispolnenie 489 ms
    https://artex-23.ru/product/glushitel-sportivnyy-tss-kamera-285h135mm-2?attribute_pa_diametr=63-5&attribute_pa_dlina-korpusa-mm=500 764ms

    I left Storefront and plugins that you didn’t disable.
    you can check it yourself, it’s not perfect right now, but it’s faster than on woodmart

    August 30, 2023 at 8:16 am #492088

    bortstas
    Participant

    I wrote the same thing to the hosting.

    August 30, 2023 at 10:32 am #492123

    bortstas
    Participant

    Storefront

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    August 30, 2023 at 2:35 pm #492193

    bortstas
    Participant

    When you answer, I’m keeping the site down just for you.

    August 30, 2023 at 5:19 pm #492258

    Artem Temos
    Keymaster

    Hello,

    Yes, it may be possible that the speed is a bit different. It is because when you switch to our theme you have more elements displayed on the page. If you create identical configurations on WoodMart and Storefront there will not be more than 20% disagreements between themes.

    Kind Regards

    August 30, 2023 at 10:42 pm #492313

    bortstas
    Participant

    Привет.
    Согласен Артем, но почему при включении темы ответ сервера больше 4000 и 5000 мс.
    Мне нравиться ваш продукт, он уже не на одном сайте у меня. Но вот тут проблема в скорости, не решаемая.

    August 31, 2023 at 9:30 am #492353

    Artem Temos
    Keymaster

    Hello,

    In your previous reply, you wrote that the server response time is 0.8-2.3s. Do you mean that you have other pages with 4-5s response time?

    Kind Regards

    August 31, 2023 at 12:23 pm #492417

    bortstas
    Participant

    Привет!

    Имел ввиду, что приключение темы Woodmart и использовании одинокого набора плагинов, скорость ответа сервера падает с 0.8-2.3сек. до 4-5сек.

    Я не в коем случае не обвиняю тему и прекрасно понимаю, что не только от нее зависит скорость ответа, но думал возможно вы (техническая поддержка), подскажет или укажет на мои возможные ошибки в оптимизации темы.

    Попробую переехать на VDS и там посмотрю что будет, от всех плагинов не могу отказаться.

    От себя пожелание, можно в разделе производительность подсвечивать не используемые css и js, так было бы проще отключить не нужное.

    Спасибо!

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    August 31, 2023 at 12:29 pm #492424

    Artem Temos
    Keymaster

    Hello,

    We just tested a cart page and the server response time is ~1.5s. https://gyazo.com/a0fae738fd30fb9ccdcfa3a4b74e3758
    The cart page is not cached and it is a good point where you can test a server response time without cache.
    Where exactly you have 4-5s on your website?
    We can’t test other pages because they come from the cache now and there is no real “server processing time”.

    As for the CSS and JS files, you don’t need to do this manually because they are already loaded only if they are used on the page. These settings are just to “force” load or unload some of the assets if you are sure that you don’t need them on the page.

    Kind Regards

    August 31, 2023 at 1:07 pm #492427

    bortstas
    Participant

    В основном это касается товарных страниц:
    https://artex-23.ru/product/glushitel-sportivnyy-u-tip-kamera-250h130mm
    https://artex-23.ru/product/glushitel-sportivnyy-tss-kamera-285h135mm-2?attribute_pa_diametr=63-5&attribute_pa_dlina-korpusa-mm=500

    Пользователи замечают это на моменте перехода из каталога в карточку товара:
    https://artex-23.ru/product-category/rezonatory

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    August 31, 2023 at 2:39 pm #492449

    Artem Temos
    Keymaster

    Yes, I can see 4s loading speed on this particular page. Let’s try to figure out what is it caused by. Can we disable all plugins that are not related to our theme temporarily and switch between themes? We need to test with different configurations.

    August 31, 2023 at 4:28 pm #492487

    bortstas
    Participant

    Вы можете делать все, что считаете нужным. Даже если что то пойдет не так, не переживайте, у меня есть резервные копии файлов и базы данных.

    August 31, 2023 at 4:35 pm #492489

    Artem Temos
    Keymaster

    OK, we did a few tests and here are some results:

    1. With a default theme the time is ~3s which is not much different from WoodMart https://gyazo.com/7148bd57895537a4b5cb06a7d233b765

    2. Without plugins it is less than ~1s both with WoodMart and Storefront https://gyazo.com/1a115bdbbc4773c24496a04e9b752fcb

    As you can see, WoodMart doesn’t make much difference for the server response time on the product page. But anyway, it naturally takes some time to make some DB queries and render some elements because it has more features than Storefront.

    Kind Regards

    September 1, 2023 at 9:15 am #492567

    bortstas
    Participant

    Спасибо. Буду перебирать плагины и думать как избавиться от лишних.

    September 1, 2023 at 9:17 am #492569

    Artem Temos
    Keymaster

    You are welcome. Feel free to write here if you have any further questions on this matter. We will be happy to help.

    Kind Regards

    September 4, 2023 at 8:26 am #492926

    bortstas
    Participant

    Привет!

    Не подумайте, что я вас просто так мучал. Выводы сделал и уже избавился от нескольких плагинов:
    XML Sitemap Generator for Google успешно удалён. – карту сайта будет делать: Yoast SEO
    Bulk Pricing Editor for WooCommerce успешно удалён. – буду через стандартный импорт\экспорт товаров менять цены.
    Enable Media Replace успешно удалён. – буду вручную удалять файлы, которые надо заменить.

    Топик можно закрывать. Спасибо за помощь.

    September 4, 2023 at 9:13 am #492937

    Artem Temos
    Keymaster

    Hello,

    Don’t worry, we always pay attention to performance and try to analyze all the situations to see if there are some issues with the theme or not.

    Kind Regards

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