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color icons not displayed

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 2, 2023 at 3:58 pm #500876

    h.ma
    Participant

    Why are the small color icons not displayed on the front end? Only the directory uhrenbweger is displayed

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    October 2, 2023 at 4:48 pm #500911

    Elise Noromit
    Member

    Hello,

    Do you see the problem having been logged in?

    I check the page and I see the icons: https://gyazo.com/7c8517ee4057557c33f99915920b2828

    If you have any questions please feel free to contact us.

    Best Regards

    October 3, 2023 at 3:21 am #500989

    h.ma
    Participant

    There is no problem with my login

    The same product is also in multiple colors. Why is No. 1 not displayed but No. 2 is displayed with the same settings? It’s very strange.

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    October 3, 2023 at 12:21 pm #501071

    Elise Noromit
    Member

    Hello,

    Something may be wron with this product configuration. Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    If you have any questions please feel free to contact us.

    Best Regards

    October 11, 2023 at 5:26 am #503168

    h.ma
    Participant

    Found the problem?

    October 11, 2023 at 2:17 pm #503339

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    October 20, 2023 at 9:12 am #505624

    h.ma
    Participant

    admin

    October 20, 2023 at 2:41 pm #505748

    Elise Noromit
    Member

    Hello,

    When you enable “Show single variation”, this single variation does not show the colors in the grid as it has one certain color.

    If you have any questions please feel free to contact us.

    Best Regards

    October 23, 2023 at 3:49 am #506142

    h.ma
    Participant

    Can you tell me where to set it? I checked and there are no wrong settings.

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    October 23, 2023 at 3:08 pm #506352

    Elise Noromit
    Member

    Hello,

    Please follow this manual: https://xtemos.com/docs-topic/variable-products-and-swatches/

    You will find the links on how variable product is created in Woocommerce, also you need to disable showing variation as a separate product in the Theme settings > Shop > variable product.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)