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Error updating the theme

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  • November 21, 2023 at 3:28 pm #514169

    mdilisio
    Participant

    Hello, I am trying to update the theme and when doing so it shows me the following error:
    “Update failed: Unable to decompress the package. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.”
    I tried from Updates and also from Appearance > Themes, with the same error as a result.
    Can you help me solve it?

    November 21, 2023 at 3:30 pm #514172

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    November 21, 2023 at 3:58 pm #514189

    mdilisio
    Participant

    Thank you. Everything has already been updated.

    November 21, 2023 at 5:17 pm #514219

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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