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update the theme

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  • November 22, 2023 at 5:13 am #514351

    mecolour
    Participant

    Hi supporter,
    A problem occurs when I update the theme,please help me check it what happened?
    Thank you so much

    Best regards,

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    November 22, 2023 at 10:43 am #514438

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, feel free to contact us.

    Best Regards.

    November 23, 2023 at 5:54 am #514748

    mecolour
    Participant

    Hello,
    The theme has been updated successfully，thank you so much.

    Best Regards.

    November 23, 2023 at 9:58 am #514791

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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