Home › Forums › WoodMart support forum › Scroll down not working on any page

Scroll down not working on any page

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • November 23, 2023 at 1:46 am #514743

    AmyPotatoHouse
    Participant

    only the top part of any page is visible. This is for any person, logged in or not. You cannot scroll down.

    This is new – in the last 24 hours or so

    No new plug ins or changes.

    Thank you

    November 23, 2023 at 12:18 pm #514873

    Hung Pham
    Keymaster

    Hi AmyPotatoHouse,

    Thanks for reaching to us.

    Add below Custom CSS code to Theme Settings > Custom CSS > Global custom CSS.

    @supports (overflow: clip) {
	body {
		overflow: visible !important; 
	} 
}

    Regards,

    November 23, 2023 at 1:02 pm #514901

    AmyPotatoHouse
    Participant

    Hi
    thank you, that seems to have worked.

    Should I put that in my other web with this theme (there are no problems on it)
    What caused this, do you know?
    Amy

    November 23, 2023 at 1:04 pm #514903

    AmyPotatoHouse
    Participant

    Although there is now another problem!

    One row of the menu should be a sticky and it is now not

    Thanks

    Amy

    November 23, 2023 at 2:50 pm #514935

    Hung Pham
    Keymaster

    Hi AmyPotatoHouse,

    Please refer to this article to setup sticky navigation https://xtemos.com/docs-topic/how-to-enable-sticky-header-option/

    Regards,

    November 23, 2023 at 3:53 pm #514959

    AmyPotatoHouse
    Participant

    Hi

    It is set to sticky – it was working yesterday. See Screen shot

    Everything was working as it should then suddenly I could not get to the foot of the page. You gave me the code which worked for the pages, but it has conflicted with a sticky row in the menu

    Thanks

    Amy

    Attachments:
    You must be logged in to view attached files.
    November 24, 2023 at 9:25 am #515121

    Hung Pham
    Keymaster

    Hi AmyPotatoHouse,

    Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area.

    I will check this problem for you.

    Regards,

    November 24, 2023 at 11:23 am #515184

    AmyPotatoHouse
    Participant

    Hi Hung
    Thank you.
    It is the orange row (bottom) of the menu that should be sticky.
    I know this was working as we have a lot of people registering and I am on the site daily.
    Amy

    November 24, 2023 at 2:09 pm #515271

    Hung Pham
    Keymaster

    Hi AmyPotatoHouse,

    Thanks for sharing details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    November 26, 2023 at 4:09 pm #515650

    AmyPotatoHouse
    Participant

    Yes
    this is fine, thank you
    Amy

    November 28, 2023 at 6:50 am #516130

    Hung Pham
    Keymaster

    Hi AmyPotatoHouse,

    Sorry for this delay in answering. I have a lot of requests these days, I apologize in advance and hope for your patience.

    I re-activated extra plugins and the header sticky working now. Please double check.

    Regards,

    November 28, 2023 at 11:36 am #516255

    AmyPotatoHouse
    Participant

    Hi
    Thank you for looking at this.
    It is only one row of the menu that should be sticky and not at full height, but I can do that.
    What was the problem?
    Amy

    November 28, 2023 at 4:20 pm #516410

    Hung Pham
    Keymaster

    Hi AmyPotatoHouse,

    It was seems related to plugins conflict. Sometimes, you need to re-activate plugins to make it works properly.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

    November 29, 2023 at 11:33 am #516753

    AmyPotatoHouse
    Participant

    Ok, thank you
    I have another site with almost identical plugins – with no problem. Should I do anything there?

    November 30, 2023 at 6:04 pm #517372

    Hung Pham
    Keymaster

    Hi AmyPotatoHouse,

    Thanks for your patience.

    If everything works fine, you don’t need to do anything.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)