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Page built with WPBakery isn't displaying sticky text until refreshed

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • April 10, 2018 at 7:07 pm #51902

    WildBillsTobacco
    Participant

    When we visit our about us page it is suppose to be sticky so as the images moved, the text stays in the same area. When first visited it only loads the first section as sticky. If you refresh the page all sections become sticky and work the way the are suppose to. Can you help with this issue?

    April 11, 2018 at 7:02 am #51939

    Elise Noromit
    Member

    Hello,

    I have tested the page it works the same way at the first load and after uploading.

    When you scroll the images text becomes moving cause it is necessary to shop next block containing stick images and text.

    Best Regards

    April 13, 2018 at 8:38 pm #52454

    WildBillsTobacco
    Participant

    Hello we are still having issues with the about us page on first load.

    I have attached some images to help clarify. Upon first load the text does not scroll with the images.

    After refreshing, page performs the way it should.

    I have included pictures from both instances.

    Attachments:
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    April 14, 2018 at 9:50 am #52492

    Elise Noromit
    Member

    Hello,

    I have checked and see the problem. Please provide your admin access for finding the reason.

    Best Regards

    April 16, 2018 at 1:32 pm #52749

    WildBillsTobacco
    Participant

    Of course! The admin login information is provided in the private content.

    April 16, 2018 at 1:37 pm #52750

    Artem Temos
    Keymaster

    Sorry, are you able to send us your FTP access as well?

    April 16, 2018 at 1:49 pm #52753

    WildBillsTobacco
    Participant

    I will request them to create an username and password for you.

    April 16, 2018 at 1:58 pm #52758

    WildBillsTobacco
    Participant

    We are having trouble creating a ftp user because we are using a subdomain for testing. If we give you access to cpanel will that suffice?

    April 16, 2018 at 2:02 pm #52760

    Artem Temos
    Keymaster

    Sorry, but we need an FTP access, not cpanel.

    April 16, 2018 at 2:10 pm #52766

    WildBillsTobacco
    Participant

    Alright,

    We were able to get the FTP working. The credentials will be provided in the private content.

    April 16, 2018 at 2:50 pm #52770

    Artem Temos
    Keymaster

    Please, check how it works now.

    April 16, 2018 at 2:56 pm #52776

    WildBillsTobacco
    Participant

    It seems to be working perfectly now! Thank you.

    April 16, 2018 at 2:59 pm #52779

    Artem Temos
    Keymaster

    Great. FYI, we added CSS class for columns with image column-min-height and put this snippet to the Custom CSS area

    .column-min-height {
   min-height: 600px;
}
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Viewing 13 posts - 1 through 13 (of 13 total)