Home Forums WoodMart – Premium Template Page built with WPBakery isn't displaying sticky text until refreshed

This topic contains 12 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 3 months ago.

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  • #51902

    When we visit our about us page it is suppose to be sticky so as the images moved, the text stays in the same area. When first visited it only loads the first section as sticky. If you refresh the page all sections become sticky and work the way the are suppose to. Can you help with this issue?

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    #51939

    Hello,

    I have tested the page it works the same way at the first load and after uploading.

    When you scroll the images text becomes moving cause it is necessary to shop next block containing stick images and text.

    Best Regards

    #52454

    Hello we are still having issues with the about us page on first load.

    I have attached some images to help clarify. Upon first load the text does not scroll with the images.

    After refreshing, page performs the way it should.

    I have included pictures from both instances.

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    #52492

    Hello,

    I have checked and see the problem. Please provide your admin access for finding the reason.

    Best Regards

    #52749

    Of course! The admin login information is provided in the private content.

    Private Content Hidden
    #52750

    Sorry, are you able to send us your FTP access as well?

    #52753

    I will request them to create an username and password for you.

    #52758

    We are having trouble creating a ftp user because we are using a subdomain for testing. If we give you access to cpanel will that suffice?

    #52760

    Sorry, but we need an FTP access, not cpanel.

    #52766

    Alright,

    We were able to get the FTP working. The credentials will be provided in the private content.

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    #52770

    Please, check how it works now.

    #52776

    It seems to be working perfectly now! Thank you.

    #52779

    Great. FYI, we added CSS class for columns with image column-min-height and put this snippet to the Custom CSS area

    .column-min-height {
       min-height: 600px;
    }
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