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Cant Update Cart – no Products in cart sidebar

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • April 14, 2018 at 9:26 pm #52550

    nephyhlim
    Participant

    Hi

    I have products in my cart but when I click on the cart icon the sidebar shows up with no products in it, also the developer console throws an error.

    I attached two pictures showing the issue.

    Attachments:
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    April 15, 2018 at 6:17 am #52563

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    April 15, 2018 at 6:23 am #52564

    nephyhlim
    Participant

    Hey Artem

    I disabled the concerning plugins.

    See below for acess:

    April 15, 2018 at 8:25 am #52578

    Eric Watson
    Participant

    Hello,

    But as we can see, you didn’t turned off external plugins that are not related to our theme. Most likely, some of them breaks WooCommerce shopping cart functionality.

    Kind Regards
    XTemos Studio

    April 15, 2018 at 9:25 am #52580

    nephyhlim
    Participant

    Hi

    Do i need to turn every plugin off?

    April 15, 2018 at 11:04 am #52586

    Elise Noromit
    Member

    Hello,

    Please deactivate all the third party plugins which do not relate to our theme. In order to distinguish navigate to Appearance > Install Plugins. This list of plugins should be on. Others should be deactivated.

    Check the issue again. If everything works properly, activate plugins one by one to understand which plugin causes the problem.

    Best Regards

    April 15, 2018 at 3:24 pm #52596

    nephyhlim
    Participant

    Hey,

    Sorry where do i see the mandatory plugins?

    April 15, 2018 at 3:36 pm #52602

    Artem Temos
    Keymaster

    You can find a list of all required and recommended plugins here https://xtemos.com/docs/woodmart/installation-process/

    April 16, 2018 at 6:51 am #52659

    nephyhlim
    Participant

    Hey Artem

    thank you very much, I found it thx-

    Case closed

    April 16, 2018 at 9:17 am #52689

    Elise Noromit
    Member

    You are always welcome. If you have any questions feel free to contact us.

    Best Regards

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