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#528025

kingy
Participant

Hello,

We already did disable all plugins apart from the 3 you tend to mention, and the issue was still there. It was only when we switched to default WP theme where it didn’t cause an issue. We also see 4 other customers having the same issue as us, and our fix worked for them too (for the ones that tried).

However, we rather see a proper fix as a patch.

As we don’t want to lose out on live sales, the best way is for you to simply make the theme option change when you login in. The process is:-

Turn “Additional variations images” to OFF, and then go to the product link we sent in our original post. You’ll see the section where it shows the variations and price, and the script loader icon won’t stop spinning ever. Once you check the console error that appears, and have an understanding, you can then set “Additional variations images” back to ON with “Variations products meta” selected (this was the fix).

Can you please provide your email address so we can give temp access?