single product layout no longer loads, Dynamic Discount Tables are not displayed

This topic has 10 replies, 2 voices, and was last updated 11 months ago by Aizaz Imtiaz Awan.

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January 15, 2024 at 9:28 pm #530117

marcel-6723
Participant

Hello,

first problem, my single product layout no longer loads.
Second problem, Dynamic Discount Tables are not displayed on the product page.
Third problem, I am looking for a way to display technical data of the product in the form of a table in the Description tab.
Fourth problem, background color of the header is not displayed on all product pages.
Fifth problem, I want the shopping cart of my normal header to be displayed in the sticky header. As soon as you scroll it changes to the Woodmart shopping cart, which looks terrible.

I have never had such problems with any other theme as with Woodmart.

I have provided the data.

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January 16, 2024 at 2:47 pm #530347

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to say but right now we are unable to access your Dashboard due to critical error.
01. Try to deactivate the plugins not related to the theme on your site and check the issue.

02. Add the product dynamic discount table widget in the layout and check the issue:
https://ibb.co/jMvppWx

03. Edit the product page with the page builder that you are using and use the table widget:
https://ibb.co/y07CLkN

04. Maybe you are using the custom header for every page. You can check the custom header for a separate page and edit it.
https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/
https://xtemos.com/docs-topic/options-for-pages/

05. Add the cart element in the sicky row of the Header Builder:
See the screenshot for a better understanding:
https://ibb.co/ygvKSx4
https://ibb.co/2nJB4Kx

Best Regards.

January 16, 2024 at 9:42 pm #530535

marcel-6723
Participant

How do you do?

Thank you, but that’s up to Woodmart. If you deactivate the theme it works again. How much time this theme has already cost me!

You can log in normally, that will work for you too.

New data attached.

January 16, 2024 at 9:53 pm #530536

marcel-6723
Participant

Error Detail attached.

January 16, 2024 at 9:56 pm #530537

marcel-6723
Participant

Now you can’t even add a product to the shopping cart.
Woodmart deactivated. Works perfectly.

Too bad it’s such a bad theme.

January 17, 2024 at 11:07 am #530682

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry to say I am unable to login and visit your site due to a server issue: https://ibb.co/6wrhHqD. Please give the site access. I will check and give you a possible solution.

Best Regards.

January 17, 2024 at 11:11 am #530689

marcel-6723
Participant

Error

Attachments:
You must be logged in to view attached files.

January 17, 2024 at 7:17 pm #530925

marcel-6723
Participant

Please try again.

January 17, 2024 at 8:12 pm #530946

marcel-6723
Participant

It’s because of Woodmart’s Dynamic Discount Widget.
I deactivated it once and now it works again.

What could be the problem?
It’s definitely that.

January 17, 2024 at 9:18 pm #530959

marcel-6723
Participant

But the single product layout still does not load.

January 18, 2024 at 2:10 pm #531166

Aizaz Imtiaz Awan
Keymaster

Hello,

Your issue has been resolved. I have deactivated the plugins not related to the theme on your site and removed the selected option:https://ibb.co/8KkD4MQ. Activate the plugins one by one to check which one causes the issue. Check back your site and check the issue.
Screenshot for clarification:
https://ibb.co/g4sRSCG

Best Regards.
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