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Issue with Color filter

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • January 27, 2024 at 1:24 pm #534087

    omri.edripr
    Participant

    Hello, I have an issue with the shop sidebar widget for filter colors.
    1. When I’m choosing a color in the filters and then choosing another color, the filter show only the last color I choose. Even if I choose at the widget settings AND.
    2. When I want to cancel a filter that I choose by clicking on the X (in the filter) its not cancel the filter.

    January 27, 2024 at 4:14 pm #534124

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can fix it by applying patch # 532787. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Best Regards.

    January 27, 2024 at 10:06 pm #534196

    omri.edripr
    Participant

    Hi I did it and I still have the same issue

    January 27, 2024 at 10:10 pm #534197

    omri.edripr
    Participant

    Also another issue that happened after the Patch activated is that now when I’m choosing a color, the color filter change and I have less colors to choose

    January 29, 2024 at 10:39 am #534385

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

    If the issue still remains, deactivate the third party plugins on your site and check the issue. If the issue still persists, share the wp logins details so i will check and give you a possible solution. You would better make the full backup of your site.

    Best Regards.

    January 29, 2024 at 11:54 pm #534747

    omri.edripr
    Participant

    Hi I tried to do all what you said but I’m still having the same issue.
    I add a login details to my website.
    I will be happy for your assist to solve this issue.

    January 30, 2024 at 4:19 pm #535102

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to increase the PHP max input vars parameter on your server to 10000 and test how it works. You can ask your hosting provider for help on this matter.

    Best Regards.

    February 5, 2024 at 5:31 pm #536891

    omri.edripr
    Participant

    Hi I did that. I Increase the max input vars parameter but still the filters have the same issue

    February 6, 2024 at 4:29 pm #537289

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to use the default “filter product by attributes” widget:
    https://ibb.co/GMpc4F6

    Best Regards.

    February 7, 2024 at 1:25 am #537450

    omri.edripr
    Participant

    Same issue. you have my website user name and password you can check it.
    is updated in the page (the last widget in the sidebar) you can check it. when I choose a color, other colors are hidden).

    I think the issue is when I’m choosing red for example, only the products colors that show in the page are stay in the list. the rest are hidden after choosing a color.

    February 7, 2024 at 2:01 pm #537641

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Navigate to Appearance > Widgets > Expand filter product by attribute and select the query type “OR”.
    https://ibb.co/HYLyzQ1

    Best Regards.

    February 7, 2024 at 4:17 pm #537705

    omri.edripr
    Participant

    Hi Thank you for your reply. yes now this filter work probably. but how I design it to look like your widget?

    February 10, 2024 at 10:27 am #538622

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been solved. This is a small issue in the theme, we will fix it in the next theme update. Now you can use our theme widget Woodmart Woocommerce layered Nav widget in the sidebar.

    Best Regards.

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