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#535178

webreturn
Participant

Hi Artem, we found out the plugin causing the issue. It seems that Google Tag Manager is causing the video to not load. There’s a few custom tags for remarketing purposes in Tag Manager but I’m not sure if that’s something you’re willing / able to help with?

We’re using the plugin Google Tag Manager 4 WordPress, whenever we enable the container to load GTM, the video stops working.