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Product exported with duplicates or only variation products are exported

Viewing 16 posts - 1 through 16 (of 16 total)
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    Posts
  • January 31, 2024 at 3:15 pm #535517

    refa
    Participant

    Hi,

    I am showing each product as a variation so I enabled variation as product –> show single variation and hide variation parent option from the settings. It is working perfectly no issues are there. But, when I try to export the products, the products are exported multiple times like duplicates. If I disable the hide variation parent option then variable products are not showing only the variation products are showing in the CSV file.

    I attached the screenshot of the CSV file please check it for your reference.

    Also, is there any way to change the default notice after successfully registering on the website?

    Thank you,

    Attachments:
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    February 1, 2024 at 6:55 pm #535963

    Hung Pham
    Keymaster

    Hi refa,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and FTP info (server, username, password, port) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Also, please clarify that you are using WooCommerce Exporter?

    Regards,

    February 2, 2024 at 9:08 am #536063

    refa
    Participant

    Yes, I am using the default WooCommerce exporter. It was working perfectly, and now also it is working fine but after using the show single variation feature, products are exporting as duplicates.

    February 3, 2024 at 6:59 pm #536508

    Hung Pham
    Keymaster

    Hi refa,

    Thanks for your patience.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    February 5, 2024 at 4:23 pm #536873

    refa
    Participant

    you can deactivate. But this is not because of any plugin, I even tried this with localhost without any extra plugin nothing worked.

    February 7, 2024 at 12:20 pm #537561

    Hung Pham
    Keymaster

    Hi refa,

    Thanks for your patience.

    It seems you changed admin details, please double check. https://prnt.sc/kkG9CYTC02N_

    Regards,

    February 7, 2024 at 1:50 pm #537628

    refa
    Participant

    Please check the email clearly, you are trying to log in on a different domain. I will share it again you can find the credentials below and resolve it ASAP.

    • This reply was modified 9 months, 2 weeks ago by refa.
    February 8, 2024 at 6:56 pm #538161

    Hung Pham
    Keymaster

    Hi refa,

    Thanks for your patience.

    I’ve passed this topic to one of our developers, and I will let you know once get an answer.

    Regards,

    February 9, 2024 at 1:19 pm #538354

    Hung Pham
    Keymaster

    Hi refa,

    Thanks for your patience.

    To solve this problem, please accept the patch #538281.

    https://xtemos.com/docs-topic/automatic-patcher/

    Regards,

    February 9, 2024 at 4:05 pm #538460

    refa
    Participant

    I applied the patch, but the issue is not resolved.

    February 11, 2024 at 5:54 pm #538845

    Hung Pham
    Keymaster

    Hi refa,

    First of all, take my apologies for the delay in answering because of the weekend.

    I’ve passed this topic to one of our developers, and I will let you know once get an answer in the Monday.

    Regards,

    February 12, 2024 at 3:21 pm #539071

    Hung Pham
    Keymaster

    Hi refa,

    Thanks for your patience.

    It seems you did not applied the patch. Please apply the patch and double check.

    Regards,

    February 14, 2024 at 8:24 am #539800

    refa
    Participant

    I applied the patch and tested, still facing the same issue.
    Please check the screenshot for your reference.

    February 14, 2024 at 9:44 am #539806

    Hung Pham
    Keymaster

    Hi refa,

    Thanks for details.

    I kindly recommend you to export products again and double check. I did it myself and no duplicate found, please see screenshot https://prnt.sc/Tn1GP96E_TB9

    Regards,

    February 19, 2024 at 9:32 am #541243

    refa
    Participant

    Did you try to remove duplicates from the exported csv column? I tried, but it is still exporting duplicate values, I applied the patch as well.

    February 19, 2024 at 5:39 pm #541455

    Hung Pham
    Keymaster

    Hi refa,

    I did not modify any columns. Please test on Incognite browser, clear the cache and export again.

    Please let me know how it goes.

    Regards,

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