Hello Christian |cswebdesigns,

You can create a clone of the site and move it to the staging platform, thus we can investigate the issue there.

Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

I am really appreciate your patience.

Regards,