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Shipping different billing payment option

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  • April 10, 2024 at 1:17 am #556153

    [email protected]
    Participant

    I don’t see the option checkbox to ship products different of the billing address is that option available?

    April 11, 2024 at 10:48 am #556458

    Hung Pham
    Keymaster

    Hi [email protected],

    Thanks for reaching to us. First of all, take my apologies for the delay in answering.

    Please navigate to WooCommerce > Settings > Shipping > Shipping Options > make sure that the Shipping destination is set to Default to customer billing address. https://prnt.sc/YP2icbUNcmpB

    Regards,

    July 3, 2024 at 3:20 pm #577453

    [email protected]
    Participant

    Hi,
    Yes I have that option selected but I still don’t have option to have the shipping different from billing
    If I use the default woocommerce theme I have the option not when your theme is enable

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    July 4, 2024 at 9:47 am #580874

    Hung Pham
    Keymaster

    Hi [email protected],

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

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Viewing 4 posts - 1 through 4 (of 4 total)