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Support / questions
- This topic has 7 replies, 2 voices, and was last updated 7 months, 3 weeks ago by Aizaz Imtiaz Awan.
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April 22, 2024 at 2:30 pm #559464
smartsites.roParticipantHi
I have some questions:
1. I noticed on the home page of the AJAX Products tab that I cannot search for product categories (image 1 attached)
2. On the checkout page (https://magurban.ro/finalizare/), I would like the BILLING DETAILS to be on the left and YOUR ORDER on the right, not one under the other as it is now. (image 2 attached)
3. On the mobile phone, we want to display the products in the form of a List view on two columns as in the attached image 3 (left picture-right title, price button to add to basket) – is this possible?Multumesc
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You must be logged in to view attached files.April 22, 2024 at 5:15 pm #559532
Aizaz Imtiaz AwanKeymasterHello,
01. Please search categories word then it will show the product categories.
02. Please update the new version of the theme “WOODMART WordPress NEW: 7.5.1RELEASED” and check the issue.
Hope your issue will be resolved!
03. Navigate to Theme Settings > Product Archive > Products Grid > Shop products view > Choose “List View”. If you want to only it for mobile try to use theme preset feature:
https://xtemos.com/docs-topic/theme-settings-presets/Best Regards.
April 22, 2024 at 5:29 pm #559541
smartsites.roParticipantHi,
01. I searched for the name of the category and it doesn’t appear, that’s exactly the problem.
02. Is OK
03. I followed the steps and i chose “List View”, but on my mobile does not appear on two columns (left picture-right title, price button to add to basket) only one column appearsIn the previous request, I left the login data on the website for verification
Thank you
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You must be logged in to view attached files.April 23, 2024 at 10:47 am #559727
Aizaz Imtiaz AwanKeymasterHello,
01. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
02. Sorry to say, it is not possible to make it like this, Taking into consideration that mobile screen is limited in size, all the content is placed a block under the block.
Best Regards.
April 23, 2024 at 12:19 pm #559788
smartsites.roParticipantHello,
I deactivate all the 3rd party plugins and activate only theme-required plugins on the site and – the problem still persist.
Video for detalisBest Regards.
April 24, 2024 at 4:33 pm #560317
Aizaz Imtiaz AwanKeymasterHello,
Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.
If it works fine with the default WordPress theme then let me know so I will check it myself and help you out accordingly.
Best Regards
April 24, 2024 at 5:08 pm #560336
smartsites.roParticipantHello,
I used the mentioned theme, but the AJAX Products tabs no longer appear on this theme (because it is a function offered by your theme, I think)
Filtering by categories works if I use, for example, PRODUCTS from the Elementor module – attached image
I notice that there was this problem in the past and the theme was updated.https://xtemos.com/forums/topic/ajax-product-tab-not-loading-product/
https://xtemos.com/forums/topic/ajax-product-tabs-not-working/Attachments:
You must be logged in to view attached files.April 25, 2024 at 4:06 pm #560711
Aizaz Imtiaz AwanKeymasterHello,
We have checked and see that the
Dimensiune strructura metalica
attribute is broken. You needs to remove it and then it should work.Best Regards.
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