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description on mobile devices

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #560291

    atiam1982
    Participant

    Good morning, what can I do to prevent the “description” heading from being displayed twice on my mobile device? It’s on the desktop once. Unfortunately, it is duplicated on the phone.

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    #560296

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    #560651

    atiam1982
    Participant

    in extra informations

    #560655

    Artem Temos
    Keymaster

    As we can see, you added product tabs to the accordion element and that is why you see duplicated title there https://gyazo.com/821c9ac583f6bcb0cadde4088ab2c646

    #561081

    atiam1982
    Participant

    and how to solve the problem, i.e. remove 1 “description”.

    #561529

    Artem Temos
    Keymaster

    You need to edit your product page’s custom layout and move your product tabs element out of the accordion element.

    #561600

    atiam1982
    Participant

    if I check in elementor, I only have a container with tabs. There is no accordion. Where can I delete/edit it to remove tabs from it?

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    #561612

    Artem Temos
    Keymaster

    Please send us your admin access so we can check the configuration.

    #561936

    atiam1982
    Participant

    hi, in extra informations

    #561938

    Artem Temos
    Keymaster

    Could you please update the theme to the latest version 7.5.1? https://xtemos.com/docs-topic/update-the-theme/

    #562802

    atiam1982
    Participant

    Licence key

    #562930

    Artem Temos
    Keymaster

    Hello,

    You can add your purchase codes to your account and see all of its activations and domains. You can do this here https://xtemos.com/my-account/

    Kind Regards

    #563317

    atiam1982
    Participant

    Unfortunately, in the panel you can’t see one activation… not all… and even in the case of this one you can’t see what domain it concerns…

    #563408

    Artem Temos
    Keymaster

    Sorry, but your problem is not quite clear. Could you please explain and provide us with some screenshots?

    Kind Regards

    #566111

    atiam1982
    Participant

    in extra info

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    #566114

    Artem Temos
    Keymaster

    Hello,

    As we can see, there is only one purchase code added to your account. If you have more purchase codes you can add them one by one in your account.

    And this purchase code is not activated yet, you need to go to your website dashboard -> WoodMart -> Theme license and enter your purchase code there.

    Kind Regards

    #566209

    atiam1982
    Participant

    ok. I managed to add the license key and update woodmart. Unfortunately, the problem that started this thread still exists. On mobile devices, the “description” is still displayed twice and cannot be removed. Can you do something about it now, after updating Woodmart?

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    #566223

    Artem Temos
    Keymaster

    There is a negative margin in the product description, which on a mobile device is due to the fact that the tabs overlap the title accordion of the item https://monosnap.com/file/OgjQIzvnVcv3UsUk1E7TIA361w2HmN

    #566226

    atiam1982
    Participant

    not overlapping these elements is a problem. The top title “description” is simply an unnecessary element and I would like to remove it.

    #566228

    Artem Temos
    Keymaster

    To fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.

    .wd-accordion-title.wd-opener-pos-right {
        display: none;
    }
Viewing 20 posts - 1 through 20 (of 20 total)