This cannot be right and is not the solution. I have developed many sites with Woodmart and not encountered this issue before. Qotho.co.za uses Complianz and has custom fonts loading just fine – another site developed with Woodmar.t.

qotho.co.za

I will not accept your assessment as a solution and the problem solved.

Kindly investigate further. Or escalate this to the theme developer(s).

Many thanks.