Blank cart on main page and page bakery problem

This topic has 12 replies, 2 voices, and was last updated 6 years, 5 months ago by Artem Temos.

Viewing 13 posts - 1 through 13 (of 13 total)

Author

Posts
May 15, 2018 at 9:18 pm #57742

LAN112
Participant

Hello. I have two problems.

1. When I set some page as “main page”: https://ibb.co/jfGyD7 and try to edit it with page bakery I get this: https://ibb.co/dxDdD7 But when I set another page as “main page”: https://ibb.co/dZsARS everything is good: https://ibb.co/e0Btfn

2. When I’m on the main page and I point a mouse on a cart icon I see only white box, on the other pages everything is ok. https://ibb.co/fN5ddS

May 16, 2018 at 6:13 am #57769

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme so we can check it?

Thank you in advance

May 16, 2018 at 11:52 am #57846

LAN112
Participant

It’s a little bit problematically, because website is online and I’m selling on it. I checked it one by one and it don’t look like it’s problem with any of my addons. You can also do it, but I only don’t want to disable all addons for the whole day.

May 16, 2018 at 12:15 pm #57850

Artem Temos
Keymaster

In this case, we suggest you to create a development version of the website where you will be able to test all these functions and disable plugins. We can’t know why this error appears since there are a lot of external plugins installed.

May 18, 2018 at 2:32 pm #58295

LAN112
Participant

Hello.
I made developer version, you can do what you want.

Best regards.

May 18, 2018 at 9:12 pm #58366

Artem Temos
Keymaster

We see a lot of JS errors in the console that break all the functionality in your Dashboard admin panel https://gyazo.com/48f77d2e59ba95f7f3daee79c23708af
They are not related to our theme.

May 23, 2018 at 6:04 pm #59041

LAN112
Participant

And they are not related with my problems. On my live site I don’t have this js errors(I propably did something wrong when I made dev site) and the problem still exist.

May 23, 2018 at 6:26 pm #59043

LAN112
Participant

I have problem with my dev site 🙁 Please try to solve problem on my live site. You can disable plugins temporarily, but please do it quick 30-60 min and enable them after that 🙂

Best regards

May 24, 2018 at 6:18 am #59085

Artem Temos
Keymaster

Sorry, but we are bit confused now. Could you please explain what problem do you have on dev site and what on the live? And where is your dev and where live?

May 24, 2018 at 12:08 pm #59206

LAN112
Participant

1. When I set some page as “main page”: https://ibb.co/jfGyD7 and try to edit it with page bakery I get this: https://ibb.co/dxDdD7 But when I set another page as “main page”: https://ibb.co/dZsARS everything is good: https://ibb.co/e0Btfn

2. When I’m on the main page and I point a mouse on a cart icon I see only white box, on the other pages everything is ok. https://ibb.co/fN5ddS

https://dobresiodla.pl id my live site, my dev is broken on that moment. Please try do repair this problems on my live site. You can disable plugins temporarily but please enable them after that.

Best regards

May 24, 2018 at 12:14 pm #59213

Artem Temos
Keymaster

When we deactivated installed plugins it started to work well https://gyazo.com/b638d2f85be3558cf9f3ae08476afe61

May 24, 2018 at 1:20 pm #59241

LAN112
Participant

Hello.
I found which plugin made problems. Solved. Thank you very much.

May 24, 2018 at 1:29 pm #59245

Artem Temos
Keymaster

Great, we are glad that you sorted it out.
Author

Posts