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anchor concern

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  • October 22, 2016 at 9:18 pm #5777

    Anonymous
    Inactive

    Hello

    One of my anchors does not work as I want and I haven’t found the solution. You have already helped me to solve a similar problem in the past, but this time, the solution you gave me does not work.

    In the main menu, 3 options : Accueil, Boutique, Engagement qualité.
    When I click on “Boutique”, the black banner is exactly at the correct place, on the top of the page, under the header.

    But when I click on “Engagement qualité”, the black banner appears in the middle of the page. The structure is exactly the same than the “boutique” row, but does not behave the same way.

    Could you help me to make it stick the top of the page like the other one ? I have “disabled” one page anchor in “appearance”, but nothing changes…

    October 23, 2016 at 10:11 am #5784

    Artem Temos
    Keymaster

    Hello,

    We just checked these two anchors on your website and they work identically without any problems. Have you already solved the problem?

    Regards

    October 23, 2016 at 10:49 am #5791

    Anonymous
    Inactive

    Hi
    Thank you for your assistance.
    No, I haven’t done anything. But, being surpised by your answer, I have checked with different brownser : with Safari : OK. The problem appears with Firefox

    And I wonder if it appears the same way with other brownsers…

    October 23, 2016 at 10:56 am #5794

    Artem Temos
    Keymaster

    Strange, it works in the same way with Firefox too. Could you try to enable one page menu link also?

    October 23, 2016 at 11:05 am #5796

    Anonymous
    Inactive

    When I “enable”only the “engagement qualité” link, I observe a change in both anchors : there is a slow bouncing effect in the top direction, and then, the black banner is placed under the header with a white space (i don’t want it).
    Not optimal…

    October 23, 2016 at 11:23 am #5798

    Anonymous
    Inactive

    …So, I have disabled both anchors. I observe that the behaviour of the first anchor “boutique” stays the same with any size of screen. The problem in Firefox appears only with “engagement” on large screen.
    NB: since today, I am on Sierra, with Firefox 49.0

    October 23, 2016 at 11:25 am #5799

    Artem Temos
    Keymaster

    We just checked if FireFox 49.0.2 on Sierra and here is how it works

    Regards

    October 23, 2016 at 2:21 pm #5801

    Anonymous
    Inactive

    I don’t understand. This is what I have on my screen :

    October 23, 2016 at 3:17 pm #5804

    Artem Temos
    Keymaster

    We tried a lot of different variants but still can’t reproduce this problem on our side. Maybe is a browser issue, we can’t say exactly because there is no any extra JS or CSS for this feature. Only plain HTML anchor link that have to work without any problems in all browsers.

    October 23, 2016 at 3:20 pm #5806

    Anonymous
    Inactive

    Well, thank you for trying. The good news is it happens only on my screen…I hope !

    October 23, 2016 at 9:04 pm #5810

    Artem Temos
    Keymaster

    Ok. Contact us if you will have any further questions.

    Regards

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