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product settings are not displayed

Viewing 12 posts - 1 through 12 (of 12 total)
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  • July 3, 2024 at 5:30 pm #580709

    bogdan.worktime
    Participant

    hello, the editing of the product has disappeared, maybe you can tell me what the problem is

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    July 4, 2024 at 9:19 am #580858

    Luke Nielsen
    Keymaster

    Hello,

    Seems that access is wrong – https://prnt.sc/PzgPFP_PRnmj, could you please update it?

    I look forward to hearing back.

    Kind Regards

    July 4, 2024 at 9:45 am #580870

    bogdan.worktime
    Participant

    i found the problem. Advanced Custom Fields was disabled, although I put it separately, when it is activated, everything works.

    tell me where I can read the documentation to connect the authorization to the personal account with Apple?

    July 4, 2024 at 2:38 pm #580936

    Luke Nielsen
    Keymaster

    Hello,

    Currently, in the theme available login via Facebook and Google:

    https://xtemos.com/docs-topic/how-to-configure-facebook-login/

    https://xtemos.com/docs-topic/how-to-configure-google-login/

    As for Apple login, we do not have such authorization option in Theme Settings so you could use some plugins for this purpose.

    Kind Regards

    August 19, 2024 at 2:55 pm #590975

    bogdan.worktime
    Participant

    Error Single product layout and try to edit using elementor

    August 19, 2024 at 5:19 pm #591038

    Luke Nielsen
    Keymaster

    Hello,

    Send me a video from your side for a better understanding of how to replicate the issue.

    Looking forward to hearing back from you!

    Kind Regards

    August 20, 2024 at 8:30 am #591132

    bogdan.worktime
    Participant

    please send me an email where to send the video because the letters I answer are not delivered to you

    August 20, 2024 at 8:42 am #591134

    bogdan.worktime
    Participant

    I attached the errors in the video in a private problem with the elementor and the slider

    August 20, 2024 at 10:02 am #591183

    Luke Nielsen
    Keymaster

    Hello,

    On my side the editing of Layouts is working fine, here is a video – https://take.ms/xmxx8 but when edit the product, I have the same issue as on your end so may I disable 3rd party plugins and enable the parent/default theme for testing?

    Kind Regards

    August 20, 2024 at 10:23 am #591192

    bogdan.worktime
    Participant

    Yes, of course

    August 20, 2024 at 10:48 am #591204

    bogdan.worktime
    Participant

    write when you come in so that I can stop working

    August 20, 2024 at 2:45 pm #591286

    Luke Nielsen
    Keymaster

    Hello,

    I have checked that issue on the default theme and there is the same issue – https://take.ms/LcI0P , it means that the issue is not related to the theme because on the default theme the same issue.

    If you are not working, I can disable all 3rd party plugins and check how it will work, or if you want to do it on your own, disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

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