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Logo not showing

Viewing 29 posts - 1 through 29 (of 29 total)
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  • July 4, 2024 at 1:38 pm #580921

    shahkarizviuk
    Participant

    I have changed my logo on the default header of my theme, but it keeps showing. woodmart logo: I tried to change it with Elementor, but it stays the same. I am confused. I bought this theme to change it easily – I dont know why it is so complicated

    July 4, 2024 at 3:27 pm #580966

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    July 5, 2024 at 4:26 pm #581322

    shahkarizviuk
    Participant

    Give me your email so I can give you access to my account? And also, this theme I bought a few months ago, why is it showing up on my profile after 2 years and 10 months under registered info?

    July 5, 2024 at 4:42 pm #581332

    Luke Nielsen
    Keymaster

    Hello,

    My email is – [email protected]

    On my side, it shows a little bit more than 1 day – https://prnt.sc/hrkf8TrIcUb4

    Kind Regards

    July 5, 2024 at 4:58 pm #581335

    shahkarizviuk
    Participant

    Thanks I have granted you access. My question is how long I been eligible to get support for my website

    July 5, 2024 at 5:19 pm #581346

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify the URL of the site you use.

    Also, which password should I use for logging?

    Check this article – https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support there is described how long the support is available. In general, it can be from 6 months to 1 year.

    Kind Regards

    July 5, 2024 at 5:55 pm #581364

    shahkarizviuk
    Participant

    You have to create a hosting account to access the site
    https://support.hostinger.com/en/articles/1583777-how-to-share-access-to-your-account

    One more thing: no matter what method I use—customization of the child theme or Elementor—no changes take effect. I don’t know how many areas I need to tweak to change the color of my banner, etc.

    July 5, 2024 at 5:59 pm #581365

    shahkarizviuk
    Participant

    I follow the article there are no download item showing under my account/ downlaod and no subscription showing I bought this theme from Theme forest.

    July 6, 2024 at 7:21 pm #581554

    shahkarizviuk
    Participant

    Hi I didnt get the reply

    July 7, 2024 at 2:40 pm #581581

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the inconvenience but we are not working on the weekends which is why the reply was late.

    I saw the shared access to the domain but I am unable to access to the admin panel, there just settings of the domain provided but there is no such a button – https://prnt.sc/yxBTS1NTuRVi

    You can install a plugin related to “temporary access” to the admin panel and send me a temporary link to the account via the private area.

    https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

    Also, I see that the logo is not showing on the mobile header, so please edit the current header and in the “Mobile” tab set the logo as well – https://prnt.sc/F1HFwwGpY85r

    As for the banner, send me screenshot of which one banner is not changed the color.

    Thank you for your time.

    Kind Regards

    July 8, 2024 at 12:47 am #581616

    shahkarizviuk
    Participant

    Thanks for your reply. I understand that weekends are not working days. I have mostly solved the problem. However, as you also noticed, my mobile site is not showing the logo. I figured out how to customize my header and slider for both mobile and desktop views. I have already uploaded my logo in the mobile section within the header banner, but it’s still not showing.

    I figured out how to change the images on my sliders. However, I am now missing the auto-change animation of images in the slider, and I am also struggling to figure out how to change the color of the typography on those sliders. At the moment, my images are light and the type color is white, which is not what I want. Please help me understand how to change the color of the typography on the slider.

    I have made temporary access as you suggested.

    July 8, 2024 at 10:09 am #581678

    Luke Nielsen
    Keymaster

    Hello,

    1. Try to enable this https://prnt.sc/NKT3oTJLjfoE option for the mobile logo.

    2. The “auto-change animation” can be adjusted via the settings of the slider itself, navigate to Dashboard -> Slides -> Sliders and edit an appropriate slider -> change the speed here – https://prnt.sc/GWths4XjPDDH (currently it is 25 seconds)

    To change the color of the typography, you need to edit the slider item via page builder -> edit the element you want to change and in the “Style” tab set the color per your needs – https://prnt.sc/RJzuSSj2Uphk

    Kind Regards

    July 8, 2024 at 12:01 pm #581716

    shahkarizviuk
    Participant

    Thanks, the logo is now showing in Elementor edit. However, as you can see, it is sitting at the bottom, and there is extra space on top between the announcement banner and the header. How do I center the logo and reduce the padding on top? I cant share an image here.

    July 8, 2024 at 4:54 pm #581851

    Luke Nielsen
    Keymaster

    Hello,

    For the first section add a negative margin to disable extra space on top: https://prnt.sc/LkpdoOAGAzKW

    Let me know if you have additional questions.

    Kind Regards

    July 8, 2024 at 5:45 pm #581876

    shahkarizviuk
    Participant

    Thanks, The space I want to reduce its on mobile https://prnt.sc/sEZas5rsSP-Q

    July 9, 2024 at 10:07 am #581982

    Luke Nielsen
    Keymaster

    Hello,

    Looks like you have sorted it out – https://prnt.sc/k19RXdbyEAn9

    Let me know if I missed something. Thank you for your time.

    Kind Regards

    July 22, 2024 at 8:23 pm #584933

    shahkarizviuk
    Participant

    Hi Luke

    I hope you are goof. How can i change the text clolour on hero banner?

    Thanks

    July 23, 2024 at 10:14 am #585006

    Luke Nielsen
    Keymaster

    Hello,

    Send a screenshot of which “Hero” banner you mean.

    Thank you in advance.

    Kind Regards

    July 27, 2024 at 2:14 am #586094

    shahkarizviuk
    Participant

    Help me change the color of the text on the slides; it’s currently white. https://prnt.sc/oJpKJRO7kPYn

    Also tell me if Elmentor can help me change edit or delete.

    July 29, 2024 at 9:22 am #586336

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Slides -> edit the slide via page builder -> and change the color here: https://take.ms/Lt3hS, https://take.ms/sBkUG

    When clicking on the container or any element in the page builder, you have the ability to remove it – https://take.ms/WweHM and editing is available via elements – https://take.ms/535Il

    Kind Regards

    August 19, 2024 at 6:37 pm #591055

    shahkarizviuk
    Participant

    Hi

    Can you help me know why there are these random comments keep showing on my WordPress dashboard-

    https://monosnap.com/file/FjL3euPr7JVcIpIbqlZfIqZQWJsMMe

    Does this mean someone can see content and access my site even when its not even published for public?

    Also, I want to know how do I know when my site will ready – and customer will place an order it will process the payments etc –

    August 19, 2024 at 6:44 pm #591056

    shahkarizviuk
    Participant

    Also please help me with the Logo size and position Before scroll it is in the center and size is good, https://monosnap.com/file/DigEWXVWVtnzaBL18mgbP3RiZhqEeg
    which is perfect. But as I scroll up the logo shrinks which is OK but it is not in the centre it is a bit more on left side. https://monosnap.com/file/JKmtXAd0jhZB5vKFEAjH3GwMZlSnXZ

    I want the logo remain in center always

    August 20, 2024 at 11:20 am #591214

    shahkarizviuk
    Participant

    Hi Luke

    I am struggling with this one has to remove and reinstall it again – please tell me how to remove the ‘view more” button from slider i cant do it from Elementor- https://monosnap.com/file/2zdBhq7mL0wNl5ddlA1Ym7j9NLbVix

    August 20, 2024 at 11:23 am #591219

    shahkarizviuk
    Participant

    Hi Luke

    Also do you have someone who can help me creating this website how much that service will cost me so he can make all the changes and get my site up and running?

    August 20, 2024 at 11:47 am #591234

    Luke Nielsen
    Keymaster

    Hello,

    1. Check this https://www.nexcess.net/blog/how-to-stop-wordpress-comment-spam/ article on how to stop spam comments.

    2. At the moment I see that you have changed the position of the Logo: https://take.ms/5hLyy

    In general, the size of the logo depends on three factors:

    1) The maximum specified width in the “Logo width” option (https://prnt.sc/23pdtty). The logo cannot be wider than the “Logo width” value.

    2) The height of the row in which this logo is located (https://prnt.sc/23pdvit). The logo cannot be higher than the row of the header in which it is located.

    3) The dimensions of the logo image and its aspect ratio (https://prnt.sc/23pemgh). The logo cannot become larger than its physical dimensions.

    The “Logo width” option only sets the maximum width of the logo. For example, if its physical image size is 280px (https://prnt.sc/23pf0iz), then with this option you can set the size from 10px to 280px. In this case, any other value higher than 280 px will not do because for this you need to increase the physical size of the image in the image editor.

    3. You need to edit the Slidet itself to remove that button, navigate to Dashboard -> Slides -> edit an appropriate slide using your page builder – https://take.ms/xvfNq

    4. Sorry but currently we are not offering any paid customization services.

    If you’re having trouble of any kind issue, please let me know. I’ll do everything I can to help.

    Kind Regards

    August 20, 2024 at 12:06 pm #591242

    shahkarizviuk
    Participant

    Thanks

    Can you please share step by step screen short it looks like i can remove that button using Elementor if yes how if no how?

    3. You need to edit the Slidet itself to remove that button, navigate to Dashboard -> Slides -> edit an appropriate slide using your page builder – https://take.ms/xvfNq

    Also – once the site will all setup the user place order or payment processes are they aleady embended or i have to install them or how to make sure they will work

    August 20, 2024 at 12:34 pm #591252

    Luke Nielsen
    Keymaster

    Hello,

    3. Here is a video for a better understanding – https://take.ms/IjR8C

    By default, you can place an order already, but I don’t know whether such default payment is suit for you, so I suggest you test it on your side and if you want to make some changes, I suggest you check our “Checkout Fields Manager” – https://xtemos.com/docs-topic/fields-manager/

    E.g. here is an example on how to add payment via PayPal: https://woocommerce.com/document/woocommerce-paypal-payments/

    Kind Regards

    August 23, 2024 at 3:32 pm #592087

    shahkarizviuk
    Participant

    Hi

    help me change the background black colour of the header to another color.

    https://monosnap.com/file/SgPiP8mIVAD9jCmO9pK9UuiBl20tUu

    August 26, 2024 at 9:47 am #592449

    Luke Nielsen
    Keymaster

    Hello,

    Try to change it via WoodMart -> Header builder -> edit the header row and change set any bg color here – https://take.ms/uJ45L

    Kind Regards

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Viewing 29 posts - 1 through 29 (of 29 total)