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woodmart – mobile header bug

Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 7, 2024 at 4:53 pm #588789

    larsnielsengm
    Participant

    Possibel bug

    1) Phone portrait : Sticky menu is NOT sticky anymore

    2) Logo suddenly appear at the top

    Attachments:
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    August 8, 2024 at 9:21 am #588891

    Hung Pham
    Keymaster

    Hi larsnielsengm,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards.

    August 8, 2024 at 10:28 am #588926

    larsnielsengm
    Participant

    dedewd

    • This reply was modified 6 months, 3 weeks ago by larsnielsengm.
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    August 8, 2024 at 10:32 am #588931

    larsnielsengm
    Participant

    see below … this support forum is really not professional

    August 8, 2024 at 11:13 am #588947

    Hung Pham
    Keymaster

    Hi larsnielsengm,

    Sorry for inconveniences.

    However, I am trying our best to support you.

    Meanwhile, Admin credential is incorrect, please check again https://prnt.sc/cvFTELowFHLI

    Best Regards.

    August 8, 2024 at 3:01 pm #589021

    larsnielsengm
    Participant

    BIG Problem – on ALL woodmart pages … on Iphone

    Try scrolling up and down on our site … there is at BIG white box on top of the page, that just gets bigger and bigger when scrolling.

    I have never used a theme, which has as BIG bugs at woodmart

    August 9, 2024 at 1:24 pm #589258

    larsnielsengm
    Participant

    22 hours – still no support on this big bug ?

    See attach ment – It is really a BIG problem om mobilephones !!!

    Attachments:
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    August 9, 2024 at 1:42 pm #589266

    Hung Pham
    Keymaster

    Hi larsnielsengm,

    Thanks for details.

    1. Empty space above.

    It comes from menufication plugin https://prnt.sc/R3VM3mBO8k0T Please add the below Custom CSS code to Theme Settings > Custom CSS > Custom CSS for Mobile section:

    div.menufication-add-padding,
div.menufication-non-css3-add-padding {
	padding-top: 0;
}

    2. Scrolling issue

    There are many errors in Console log related to JS https://prnt.sc/VixVjwsAPKLg

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Best Regards.

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Viewing 8 posts - 1 through 8 (of 8 total)