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Instagram

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 29, 2018 at 7:38 pm #60326

    samantapeixotto
    Participant

    Hi people. Good afternoon!
    How to correct the error when the following message appears:

    “Instagram returned invalid data”.

    Thank you!

    May 30, 2018 at 6:47 am #60355

    Elise Noromit
    Member

    Hello,

    Please, first of all, check the version of the theme you using now and make sure it is 2.5. If your theme is under 2.5, please update, here is the instruction how to do that: https://xtemos.com/docs/woodmart/update-theme-2/

    If you use the recent version of the theme, please provide your site admin access and page URL with the problem.

    Best Regards

    May 30, 2018 at 2:20 pm #60445

    samantapeixotto
    Participant

    Hello! Good Morning…
    Thanks, update the theme and now as images appear.

    However, I want to see my Instagram page (https://www.instagram.com/vogareoficial/)
    Currently the images are random.

    Can you help me please?

    May 30, 2018 at 4:20 pm #60459

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access and page URL with the Instagram element.

    Best Regards

    May 30, 2018 at 4:33 pm #60465

    samantapeixotto
    Participant

    In this phase of building the site, we are using a local server (PHP MyAdmin).

    Is it possible to do this or will I need to wait for the change from local server to web server?

    May 30, 2018 at 5:19 pm #60470

    Elise Noromit
    Member

    Hello,

    We need to check your settings to help you. Instagram element shows images in the order they are on the source file. As soon as you provide admin access we shall be able to check

    Best Regards

    May 30, 2018 at 5:51 pm #60476

    samantapeixotto
    Participant

    Oi!
    So you need to do remote access to your computer, is that it?

    If so, it is not set up for this, but I will check what I should do and I’ll talk to you about it again.

    May 30, 2018 at 6:08 pm #60478

    Elise Noromit
    Member

    Hello,

    I have tested your login in our testing mode. They are not random, they are in the order as they are in Instagram. http://prntscr.com/joo2yz

    I need to see your site and can

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)