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unable to communicate with instagram

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • May 30, 2018 at 12:50 pm #60424

    BigAvto
    Participant

    I have added the instagram username but nothing shows up.

    Just the text: unable to communicate with instagram

    Am I doing something wrong?

    May 30, 2018 at 1:01 pm #60429

    Elise Noromit
    Member

    Hello,

    Please send you site admin access and the page with the Instagram element.

    Best Regards

    May 30, 2018 at 1:15 pm #60433

    BigAvto
    Participant

    Please see the details. Its the homepage.

    May 30, 2018 at 1:44 pm #60437

    BigAvto
    Participant

    I figured out one more issue.
    Rev slider interface looks very strange, and the most common is that I cant save the changes. When I click on change, nothing happens.

    May 30, 2018 at 1:56 pm #60438

    Elise Noromit
    Member

    Hello,

    Please update CMB2 plugin up to the recent version.

    Best Regards

    May 30, 2018 at 2:00 pm #60439

    Elise Noromit
    Member

    Please leave the home page editing mode that we could check Instagram element.

    May 30, 2018 at 2:02 pm #60440

    BigAvto
    Participant

    I have updated all plugins.
    Its so strange that CMB2 was an issue for Rev slider.
    Thanks!

    And what about the instagram?

    May 30, 2018 at 2:02 pm #60441

    BigAvto
    Participant

    OKay, I have left the homepage backend.

    May 30, 2018 at 2:18 pm #60444

    Elise Noromit
    Member

    Hello,

    Re: Instagram
    We have checked the element and do not see any errors. Please contact your host provider and find out if there is any blocking.

    Best Regards

    May 30, 2018 at 2:21 pm #60446

    BigAvto
    Participant

    Okay, thank you for the information!

    May 30, 2018 at 4:04 pm #60456

    Elise Noromit
    Member

    If you have any questions please feel free to contact us.

    Best Regards

    May 30, 2018 at 7:05 pm #60483

    BigAvto
    Participant

    I have contacted to my hosting and nothing is blocked.

    here is a quote:

    As I checked that there is a script related error regarding the instagram. nothing is blocked from our end.

    Let me know how I can fix this.

    However, when I installed the theme, everything was working fine. but today its nor working.

    May 30, 2018 at 7:08 pm #60485

    Elise Noromit
    Member

    Hello,

    You need to disable all the third parties plugins not related to the theme.

    Best Regards

    May 30, 2018 at 7:19 pm #60489

    BigAvto
    Participant

    I will try this technic. THanks

    May 31, 2018 at 6:21 am #60520

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 15 posts - 1 through 15 (of 15 total)

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