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unable to communicate with instagram

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #60424

    BigAvto
    Participant

    I have added the instagram username but nothing shows up.

    Just the text: unable to communicate with instagram

    Am I doing something wrong?

    #60429

    Hello,

    Please send you site admin access and the page with the Instagram element.

    Best Regards

    #60433

    BigAvto
    Participant

    Please see the details. Its the homepage.

    #60437

    BigAvto
    Participant

    I figured out one more issue.
    Rev slider interface looks very strange, and the most common is that I cant save the changes. When I click on change, nothing happens.

    #60438

    Hello,

    Please update CMB2 plugin up to the recent version.

    Best Regards

    #60439

    Please leave the home page editing mode that we could check Instagram element.

    #60440

    BigAvto
    Participant

    I have updated all plugins.
    Its so strange that CMB2 was an issue for Rev slider.
    Thanks!

    And what about the instagram?

    #60441

    BigAvto
    Participant

    OKay, I have left the homepage backend.

    #60444

    Hello,

    Re: Instagram
    We have checked the element and do not see any errors. Please contact your host provider and find out if there is any blocking.

    Best Regards

    #60446

    BigAvto
    Participant

    Okay, thank you for the information!

    #60456

    If you have any questions please feel free to contact us.

    Best Regards

    #60483

    BigAvto
    Participant

    I have contacted to my hosting and nothing is blocked.

    here is a quote:

    As I checked that there is a script related error regarding the instagram. nothing is blocked from our end.

    Let me know how I can fix this.

    However, when I installed the theme, everything was working fine. but today its nor working.

    #60485

    Hello,

    You need to disable all the third parties plugins not related to the theme.

    Best Regards

    #60489

    BigAvto
    Participant

    I will try this technic. THanks

    #60520

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 15 posts - 1 through 15 (of 15 total)

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