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Facing Issue

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  • #606254

    haseebirshad008
    Participant

    WARNING: The “PHP Max Input Vars” parameter is set to 1000 which is not enough for our Theme Settings. You need to increase it to 2000 or higher in your PHP configuration. Contact your hosting provider for help on this matter. Otherwise, you will not be able to save Theme Settings.

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    #606380

    Luke Nielsen
    Keymaster

    Hello,

    You need to contact your hosting provider and ask to increase max_input_vars parameter to 10000, then clear the cache and check how it works.

    Kind Regards

    #606513

    haseebirshad008
    Participant

    After Checkout Not Showing Purchase Summary

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    #606541

    Luke Nielsen
    Keymaster

    Hello,

    The “Thank you” page comes from WooCommerce by default so check how it works in the default WooCommerce Storefront theme.

    I await your response.

    Kind Regards

    #606543

    haseebirshad008
    Participant

    It’s not working now Please can you fix it

    #606670

    Luke Nielsen
    Keymaster

    Hello,

    Send me your admin access to the private area. Also, confirm the permission for plugins deactivation and switching to the default theme.

    Thank you in advance.

    Kind Regards

    #606676

    haseebirshad008
    Participant

    Sure, After the switching please activate all the plugins and fix this problem
    Check Login details in Extra information (visible to moderators only)

    #606812

    Luke Nielsen
    Keymaster

    Hello,

    After deactivation the Elementor Pro, the Thank you page started to appear well – https://take.ms/SIbs8 so the issue is that you have created a custom Thank you page via Elementor Pro that is working wrong. Remove that custom thank you page and use the default one.

    https://take.ms/SIbs8

    Kind Regards

    #606813

    haseebirshad008
    Participant

    please can you do this

    #606986

    Luke Nielsen
    Keymaster

    Hello,

    It seems that somehow the Elementor Pro affects that page even after removing the custom Thank you page. If you disable it, it will work well. So I suggest you contact with the Elementor support so they can debug the issue.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)